Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Everything on my computer is automatically uploading to Dropbox without my consent.I need to stop it and I need to get all of it off dropbox and back on my computer, Help!
Automatic uploads keeps remaining files. Please allow to keep the original file name when uploading. This makes the files harder to manage as I cannot search for their original names anymore.
Hello all, My question is essentially that I have two shared folders with other individuals. If I were to go back to Basic it says that my files might be deleted, but they aren't folders I own. I guess I want some clarification that I won't delete someone elses access to the files just my own. I don't own the folders.…
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they…
I have reinstalled my PC today and synched all my dropbox files, but cant see certain files in a folder, but can se dem online, what is wrong here? These files from online dropbox are not visible on my desktop any more
Dear, Can somebody help me please with the following question. I installed dropbox on my new pc and selected the files to be seen on my PC. I forgot to select some files, how can i select those ones also to be seen directly on my PC please? Thank you and kind regards
I get this and can't share any new links and all old shares no longer work. If there has been a copyright "complaint", shoulding Dropbox be able to tell me what the file complained about was? Anyway, here is what I've done: How to remove links: Log in and on left margin click Shares Click folders and unshare them (done,…
Hello, please unban me, I didnt know there is any limit? I dont know where to write, the helpdesk doesnt help, I cant get any direct contact. Thank you.
I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account. Selected documents and music folders in my Mac user account, all looked OK then....nothing, no movement. Stuck at 0% even though it says updating 2,367 files and 1 sec remaining. Nothing, nada. I've rebooted, removed the…
Can’t find answer— I shared a file with non- Dropbox person — how do they open it?
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