Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Hi. If I share the link to a folder in my DropBox space on a forum site do the users have access to all my content or just the ocntents of that specific shared folder? Many thanks. Gafyn
Help please! I am uploading a folder from the company server and getting "empty files cannot be uploaded" errors for a handful of them. They are not empty and I can open and view the files on my computer to confirm (all PDFs). I tried copying the folder to my desktop and got even more errors. I did clear the browser data,…
Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
I am experiencing the same issue as many users. No matter how many times I ask my files to stored offline, some of them never sync, so I need to manually download them from my Dropbox online account and place them in my local folder again. This makes my workflow slow, and is absolutely against why I have Dropbox in the…
Please add Sharing Activity as an optional section to the Home page of the mobile app much as it is included within the desktop app
Hi, I have always been able to upload my photos from my iPhone to the Dropbox app. Over the past several months it has been working. I am getting an error message - There was an issue communication with your photo library. I have already deleted the app and reinstalled it twice. I have restarted my phone and turned my wifi…
can i get help for this
Hello Team, We have a few clients that we need to remove from Dropbox. There are two folders on their Dropbox accounts that I’ve already set to "Online Only" and also unchecked them from Smart Sync. These folders are quite large and are occupying significant ****** drive space. Although we’ve monitored the devices for a…
My Dropbox (Essentials) recently updated to v219.4.4463. After the update, it started syncing or indexing a large number of files, even though I didn’t change any of my settings. Since then, the sync icons for files and folders in Windows 11 Explorer no longer make sense. My default setting is 'Always available on this…
I have some files (not all) that are in Dropbox that do not sync/ update from my desktop to my hand-held devices. They updated for a long time but now have started not updating which is very inconvenient. Can anybody help, please? Thank you.
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