Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Hello, For the first time, I am trying to free up hard disk space on my laptop by making some of my files/folders in Dropbox available online only. I've been reading the literature online. I have the dropbox desktop app, version 205.4.5765. I have windows 10. When I go to my account, under Preferences, there is no sync tab…
I have a Windows 11 desktop with Dropbox that I have been using for several years, with no issues. Today, suddenly, it stopped syncing. There was an error message and after this New / modified files in desktop are not copied to the cloud. So far I have done all the following: * Updated Windows 11 with latest patches * Run…
I have dropbox app on computer and handheld, before when I dragged a file on computer to the dropbox app it would also show up in the dropbox app on the handheld. But not anymore, how come? Have I by mistake changed something in settings either on computer or on handheld?
If this is a basic question then we apologise, but we are confused. Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. We are a wildlife conservation team and would like to be able to do this for infield…
I am trying to share a folder with a family member. But I keep getting an error stating my sharing activity has been suspended. The help center is pretty useless in helping me figure out the issue. Please help
Hey all! My local backup software failed out yesterday - it reported that there was a file in use in Dropbox. I poked around and found that ".canary" in my Dropbox cache was marked with the syncing icon (round blue arrows). There was also a file "canary.enabled", but that one seemed to be static. When I delete the…
Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder. As you can see in the screenshot below, the New Folder option is being greyed out. This is so frustrating because I can create a new folder just fine on any other folder outside Dropbox. Fyi, I can create a new folder just…
How do I fix this issue? I cannot share any content. Couldn’t complete share. We’ve interrupted your sharing activity. There is no way to contact support, and the error message offers no help as to why sharing is blocked and how I can fix it?
Last night, I accidentally caused my disk free space to go below 5GB. Dropbox decided to silently move all files to cloud and deleted all local copies, keeping just "links" (names a cloud+downward arrow icon next to it), WITHOUT notifying me!!! This happened without my knowledge and cause a few other apps that depends on…
It would be really helpful if Dropbox offered an Upload New Version option. Both Google Drive and Box have this feature, and it makes file management much smoother. In Google Drive, you can right-click a file, go to File information, Manage versions, and then upload a new version while keeping the same file link. In Box,…
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