Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Hi everyone! I use the API https://content.dropboxapi.com/2/files/upload to upload files. After uploading, I get the file ID. I'm trying to figure it out, but it doesn't work out, how do I get public and temporary links to uploaded files? By public links, I mean that anyone who has this link can see them indefinitely.…
My SSD with my DB folder on it got corrupt, and so some folders in my DB folder were missing. I tried to replace them with a back up before really thinking about it, and don't want to accidentally tell the cloud that those missing folders are supposed to be gone/deleted. Either way, now the dropbox application itself…
I stopped syncing the start of last week & now I have lost a lot of my information out of dropbox, how can I get the information back?
My Dropbox fails to sync uploads. I can restart it, and then it wakes up and syncs. I am using Sequoia 15.5 (24F74). It generally seems to sync downloads. However, the message about Dtropbox being up-to-date is generally wrong, and can't imagine how the Dropbox coders can ignore the fact that it is nearly always wrong!
Hi. I am using dropbox on desktop and laptop. The files on the desktop uploaded to dropbox folder are not updating on the laptop. The dropbox folder won't even open on laptop. HELP
Yesterday I noticed my iPhone photos were being uploaded as still JPGs, likely loosing valuable moments I captured in Live Photos and having some quality drop due to JPG compression. I changed my settings to HEIC + Live Photos. However, all my already synced photos would still be low quality and limited to a single frame.…
Hi everyone, Does anyone know if it’s possible to create a publicly accessible folder where people can upload content - without needing to join the folder or reveal their names to others? I think Keinemusik do this after their gigs Thanks in advance!
I just migrated to a new computer and made the mistake of selecting a few folders to appear on my dropbox desktop app. I have since deleted and reinstalled the app and selected all folders this time but the first few folders I selected are still showing up - not all of them. How do i fix this? EDIT: Fixed!
I use dropbox occasionally. I have a free account, one I've had for years. This morning I logged in to access some files a friend shared w/me & dropbox will not let me access it unless I upgrade to some "plan". That page is the same page with which I was greeted upon logging in. I'm at about 650 mg of my 2G free account…
I have been away from Dropbox for a while, but need to start using again to share photo folders. I have uploaded photos in folders to Dropbox, and when I want to share them, there is no "box" that appears to click on (used to be located next to the file when the file is clicked or hoovered over) that would say "share". I'm…
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