Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
I added a previously used email address while sharing a folder and dropbox invented a name for the user..how to fix this? Is there some way to edit an "address book"?
Hi, I received a shared Excel link which I can see when I click the email link. How can I save that link to my comptuer so that when the owner makes updates, I will see those updates on my computer automatically.
I am a long-time user of DropBox, having been a very early adopter. I have used the program successfully across several computers, phones and tablets, pretty much without issues. However, I recently moved to a new laptop, Lenovo ThinkPad, and now something is different. Files added to DropBox on another computer, don't…
Hi, I wonder if it is possible by a new member, having received a shared link link to a folder/subfolder, to log-in to DropBox without providing any visible information that the member has logged in and getting access to the shared information. My preassumption is that this is not possible - you will see a new member being…
I cant share link to other that cannot connected with dropbox. Its never happened before just a couple days. Its says error for some reason
I'm trying to understand this. I'm helping a friend with a project and she shared a few folders with me. Other than the files she shared with me, I had hardly anything else in my Dropbox. I deleted everything else except for her shared files. It seems like her files also count against my 2GB limit. Is this correct? What…
A couple of hours ago I had to do some work - but my file didn't open (like opening a recent file in ableton) because it couldn't access the file in my dropbox, I never get that error - but I just tried to do the "Make available offline" command but that didn't work either. I noticed my dropbox app was stuck a syncing 44…
Yikes! Everything had been going well. Uploads to Dropbox from my main external HDs seemed fine. The DropBox online and my iMac were synced. THEN, I continued sorting, reorganizing, renaming the folder structure, moving around some files, deleting others. Not sure how many hours, but a lot. NOTICED that the online thru…
Attachment button in these posts has not worked for some time now. Any hints on why that is or solutions to fix? Or has that button been deactivated? Thanks!
I've contacted support but have heard nothing back yet. I have a Dropbox business acount so my file system heirarchy being funcitional is very important. All of my links have been interrupted and are now broken because of this issue. I'd like to resolve it as quickly as possible to provide my customers with the best…
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