Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
Yikes! Everything had been going well. Uploads to Dropbox from my main external HDs seemed fine. The DropBox online and my iMac were synced. THEN, I continued sorting, reorganizing, renaming the folder structure, moving around some files, deleting others. Not sure how many hours, but a lot. NOTICED that the online thru…
Attachment button in these posts has not worked for some time now. Any hints on why that is or solutions to fix? Or has that button been deactivated? Thanks!
I've contacted support but have heard nothing back yet. I have a Dropbox business acount so my file system heirarchy being funcitional is very important. All of my links have been interrupted and are now broken because of this issue. I'd like to resolve it as quickly as possible to provide my customers with the best…
I was prompted to update DropBox, so I did. Now, I have folder and files with Selective Sync Conflict everywhere, and my folder hierarchy is basically gone. The sub-folders with Selective Sync Conflict are now top-level folders. This has happened on one desktops and one laptop. I have another desktop to update, and another…
any ideas would be grateful
I noticed that Backblaze is not backing up my dropbox folder and after reaching out to backblaze support they've determined that files in my dropbox folder are assigned reparse points. On dropbox preferences\sync I've enabled "Available offline". All of the files in my dropbox folder are on my hard drive (because I've…
A friend recommended I use Dropbox to save and send large file, for a while it was working good but I kept getting limit error meanwhile my account is already upgraded so I shouldn’t be getting limit errors when trying to share file with my recipients. Is there a way to fix this because it’s becoming really frustrating.
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (almost 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
Hi all. Using IOS for everything, Used to use Dropbox to download bagpipe music from bagpipe tunes.intertechnics. saved as a bww file in Dropbox which then allowed to view sheet music on the bagpipe player app in IOS. now downloads save as url file which can’t be opened in the player app!! Any suggestions ? thanks
Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors. My main issue: Some of my peers also use dropbox and will send me upload requests and vice/versa. These apparently can only be done through a…
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