Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Suppose I create a Dropbox folder containing several files related to a family project. Is there a way that I can share the link to the folder with 8-10 family members and allow them the option of being notified if anything in the folder is edited, added, or deleted?
Device Pixel 9a Operating System/Browser (if using the web) Android 16 Dropbox App Version (if using the app) Latest on play Syncing Status NA What I am trying to do: I make a new folder on my dropbox. Then I select "upload", "files". I navigate to my local folder on android which contains 3000 pictures. I press "select…
My files are not uploading through the (most recent) of the dropbox app for windows. I am now seeing that this is signficantly behind. I only found it when I tried to access some files through dropbox on my phone and couldn't. Then I found that whole folders are not listed on dropbox.com. I have tried clearing my browser…
Hi all, After cleaning up all the mess in my Dropbox account I would like you to comment on two questions I have: * As an example. .I have a folder A, and a lot of subfolders within that folder, called 1, 2, 3 etc. In the subfolder A1 there are a few subfolders, called, A1a, A1b etc. I want to share the subfolders A1a, A1b…
Device Macbook Pro M5 Operating System/Browser (if using the web) Tahoe 26.0 Dropbox App Version/Browser Version 243.4.6956 Question or Issue I have an existing Dropbox account, linked to a phone, my old computer, now my new computer. Due to limited hard drive space, I specified only a few folders and files be available…
Why this matters: current single-file approach breaks common industry project workflows with repeated folder structures. The industry solved this problem years and years ago with .gitignore, now you decide to throw that out the window for a large one at the top. As someone who works on lots of different unity projects, I…
Is viewing with download disabled for free accounts? (I am on a free account) When I go to share (and subsequently generate a link) I now see a mandatory choice of either 1) editable or 2) viewable only. The software defaults to editable (which I think I was inadvertently using for a while and NOT what I want). When I…
Device Macbook Pro Question or Issue Hi, I’m having an issue with a shared Dropbox folder on Mac (M-series). My default sync setting is Online-Only for new files, but if a folder is set to Available Offline, any new files I upload automatically download offline for me. However, for the other user, even though their folder…
When I go to copy a link to share a file, something I do almost daily, Dropbox blocks the attempt, telling me that they have interrupted my sharing activity because your files might contain phishing content. I worked through all of the chatbox suggestions until it started repeating itself. This is impacting our team…
Dropbox Plan (Personal) Are you a Team Member or Admin? () Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Phone.) Question or Issue I have shared a folder and set permissions to view only. I want to give edit access to a single file within the folder,…
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