Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I received a request through Dropbox, to allow a complete stranger to access a file. ...a file I've never shared with anyone, and should only be visible to me. The file is a PNG and is something I named, which is less likely that someone could guess. Its not a complex named file, but too many coincidences. How is someone…
Just to add my experience, this happens all the time and is definitely not "solved" on MacOS 14.6.1 with Dropbox 226.3.4984.
How can I share a folder with an individual without them being added as a member to our organizations Dropbox account? I want to be able to share a folder without them being added to our team as we would then have to pay for eavh folder shared.
Hello, I'm experiencing an issue with my Dropbox account. I recently integrated Dropbox with Make (formerly Integromat) to automate the upload of invoice PDFs (from Zoho Invoices) into a Dropbox folder. The upload process worked fine, but in the following module to generate a shared link , I received this error: [409]…
Hi I have had dropbox on my computer for years now although I have not been using it for quite some time. I recently tried to share a new folder and got the message: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services…
Files shared to me take up space in my Dropbox. I cannot delete individual files, just unsubscribe from the folder. My Dropbox is now completely full of files shared to me. I do not want to unsubscribe from the folder, just delete some shared files to make space. Alternatively, it has been suggested that the sender share…
Hello, For the first time, I am trying to free up ****** disk space on my laptop by making some of my files/folders in Dropbox available online only. I've been reading the literature online. I have the dropbox desktop app, version 205.4.5765. I have windows 10. When I go to my account, under Preferences, there is no sync…
I have a Windows 11 desktop with Dropbox that I have been using for several years, with no issues. Today, suddenly, it stopped syncing. There was an error message and after this New / modified files in desktop are not copied to the cloud. So far I have done all the following: * Updated Windows 11 with latest patches * Run…
I have dropbox app on computer and handheld, before when I dragged a file on computer to the dropbox app it would also show up in the dropbox app on the handheld. But not anymore, how come? Have I by mistake changed something in settings either on computer or on handheld?
If this is a basic question then we apologise, but we are confused. Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. We are a wildlife conservation team and would like to be able to do this for infield…
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