Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I exceeded my traffic limit and was blocked. I click on the “here” button to unblock my account. I pass the security check, click on the “continue” button, and get a message saying “unable to unblock account.” its ru
Hello! I back up my Mac with Time Machine to an external hard disk that is APFS formatted. When I go to manage backups in the Dropbox desktop app settings, this hard disk is not displayed for a backup, only the Mac. What could be the reason for this problem? Thank you! Phil
Through file requests, is it possible to allow people to upload to separate folders? Right now all the uploaded photos are going into 1 folder. There doesn't seem to be an option for users to select which folder to upload to.
Hi, I have a folder in my dropbox with a different item on each page. I have also done a contents page listing each item. I would like to be able to tap on an item in the contents and it take me straight to the specific page. Each page has a specific title. Is it possible to do this and if so, how....I aren't great at the…
Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced files often, although randomly, end up missing or displaying as 'zero bytes'). Now I've updated to the new File Provide…
Since my computer needed a hardware repair, I disconnected my dropbox account on my computer. when it was returned to me, I reactivated the account, indicating that I wanted all the files only cloud (the files with physical copies also on the computer were becoming too many, and it seemed to me a good idea to make them all…
Hi, I am getting the following error after clicking the sharing button I have no idea what happened to it as it has been a long time since I last logged in to Dropbox Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our how can i resolve this issue? Thanks
Can I share a link to my drop box for others to upload photos for customized products?
Hi there, I’m hoping someone can help me out as I can’t figure out why certain photos are being saved multiple times when I upload them. I upload from my iPhone and in my most recent upload, there were 27 photos in my camera roll that I uploaded and the total that ended up in the Dropbox folder was double that….. 54. It…
Experts, I'm in a Family Plan working on a book project with 2 other users. Part of my job is to cross check a number of text and caption files for references to (roughly) 800 pictures. The image files are in directories "owned" by the respective users. To do the cross checks I need a current list of all the image file…
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