Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Im new to this! How, and on what subscription levels, can you disable everything except viewing for all shared links? Is this possible? I want to share my files, but i don't want the client to be able to download them or share them on. Only view them.
Hello, To avoid losing my data, I back it up to the cloud using Dropbox. I’m considering buying an M1 Mac mini to use as a server, so I can access my data from my MacBook Air and automate my backups. My question is: will I have to redo all my backups, or will simply connecting my SSD to the Mac mini allow Dropbox to…
I have a help ticket ongoing but maybe someone else has an answer in the meantime. I've uninstalled/reinstalled Dropbox on my laptop to opt out of the Windows update and try to avoid the conflicted folders it kept creating. It's created the Dropbox folder anew, with the few files in it online only, but since I selected all…
I have a folder with some video lock screens that I made myself back in 2019. Whilst checking that all my links still work, I noticed that I can view the 4 files and play them when logged in, but in private browsing one of the videos is missing saying: "Certain files in this folder can’t be shared due to a takedown request…
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
A few files are always on top of my imported images under the photos tab. They have a normal creation and modification date and are located elsewhere, not in the camera uploads folder. How would I fix this? thanks
Hi Dropbox team, Is there any way to permanently disable the popup that appears when viewing a file via the browser which says: “This shared file is already synced to your device. Access this file in the desktop app to prevent duplicates and seamlessly edit with native applications.” It shows every time I open a synced…
Hello, I'm experiencing a recurring issue when working with project files stored on Dropbox. Every time I try to open a project in Premiere Pro or other editing software, I get an error saying that the file is corrupted or unreadable. This has been happening frequently and is seriously impacting my workflow. The files are…
I recently got a new macbook and the version of Dropbox I downloaded has cloud icons next to the dropbox directory folders/files in Finder. I'm finding I accidentally hit this icon which initiates a massive download of hundreds of thousands of files from my company dropbox directory. Is there a way to stop this sync: 1.…
I am trying to upload video from my iPhone automatically and in the background. I want this to happen on cell data or WiFi and whether or not the app is open. The setting "Background App Refresh" is greyed out and cannot be turned on. It would be nice if I could put them in a folder to which they would not be deleted if…
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