Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I'm doing some work for a company and would like to upload large files directly to their Dropbox folder. However, I have a free account, and the research I've done makes it sound like I can't join the folder because I don't have enough storage. Do I really have to purchase a subscription just to upload files to someone…
I am backing up an external drive on macos and it seems to be stuck updating a pdf that has a hash for the filename - probably a mail attachment deep in a mail directory. Unlike a couple of toher files, where VBackup has alerted me to illegal characters, there is no notificaiton. Aside from searching for that file and…
hi all. there are some files missing from the desktop app on mac os 15.5. they are on my dropbox app / account but not downloading to the mac. any ideas why? ive tried re-installing, full uninstall, signing out and back in etc etc - nothing working. any ideas?
That! Some of the files on my Desktop App aren't in my Dropbox app on my iPhone. Help please.
I received a request through Dropbox, to allow a complete stranger to access a file. ...a file I've never shared with anyone, and should only be visible to me. The file is a PNG and is something I named, which is less likely that someone could guess. Its not a complex named file, but too many coincidences. How is someone…
Just to add my experience, this happens all the time and is definitely not "solved" on MacOS 14.6.1 with Dropbox 226.3.4984.
How can I share a folder with an individual without them being added as a member to our organizations Dropbox account? I want to be able to share a folder without them being added to our team as we would then have to pay for eavh folder shared.
Hello, I'm experiencing an issue with my Dropbox account. I recently integrated Dropbox with Make (formerly Integromat) to automate the upload of invoice PDFs (from Zoho Invoices) into a Dropbox folder. The upload process worked fine, but in the following module to generate a shared link , I received this error: [409]…
Hi I have had dropbox on my computer for years now although I have not been using it for quite some time. I recently tried to share a new folder and got the message: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services…
Files shared to me take up space in my Dropbox. I cannot delete individual files, just unsubscribe from the folder. My Dropbox is now completely full of files shared to me. I do not want to unsubscribe from the folder, just delete some shared files to make space. Alternatively, it has been suggested that the sender share…
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