Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
In 2018, a family member sent me an email to some folders he had set up on Dropbox. When I now try to access it, I get the message "Request access." "You do not have access to this content." I can no longer request access, because the family member in question died later that year. Is there some way I can still have…
It appears that MS has updated something and my option to share dropbox link in the file explorer is no longer available. Does anyone know a work around or if there is a setting that needs to be re-done? Thank you
Android phots wont upload to drop box. Keep getting "failed fetching latest photos". Tried logging out and logging back in and now its saying "cant connect to drobox. Make sure your online". I don't understand because I am online and connected to the internet.
Deutsch: Dropbox Screenshot- und Markup-Feature – Bitte verbessern! Hallo zusammen, ich bin frustriert vom „verbesserten“ Screenshot-Feature in Dropbox. Die aktuelle Umsetzung stört meinen Workflow erheblich. Folgende Punkte fehlen oder sind unpraktisch: * Bild in Zwischenablage behalten oder einfach kopieren können * Zoom…
Hi everyone! I use the API https://content.dropboxapi.com/2/files/upload to upload files. After uploading, I get the file ID. I'm trying to figure it out, but it doesn't work out, how do I get public and temporary links to uploaded files? By public links, I mean that anyone who has this link can see them indefinitely.…
My SSD with my DB folder on it got corrupt, and so some folders in my DB folder were missing. I tried to replace them with a back up before really thinking about it, and don't want to accidentally tell the cloud that those missing folders are supposed to be gone/deleted. Either way, now the dropbox application itself…
I stopped syncing the start of last week & now I have lost a lot of my information out of dropbox, how can I get the information back?
My Dropbox fails to sync uploads. I can restart it, and then it wakes up and syncs. I am using Sequoia 15.5 (24F74). It generally seems to sync downloads. However, the message about Dtropbox being up-to-date is generally wrong, and can't imagine how the Dropbox coders can ignore the fact that it is nearly always wrong!
Hi. I am using dropbox on desktop and laptop. The files on the desktop uploaded to dropbox folder are not updating on the laptop. The dropbox folder won't even open on laptop. HELP
Yesterday I noticed my iPhone photos were being uploaded as still JPGs, likely loosing valuable moments I captured in Live Photos and having some quality drop due to JPG compression. I changed my settings to HEIC + Live Photos. However, all my already synced photos would still be low quality and limited to a single frame.…
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