Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
For the last couple of weeks we've been unable to share files, and of course prior shares are no longer working. We upload files each week, no particular change about those (zip file and PDFs), and we're reasonably sure there's nothing dodgy about/in those files. There seems to be no way of finding out what's triggered…
Hallo everyone, A shared folder that I had access to, till two days ago, has suddenly disappeared from my Dropbox. It's not visible in the "Shared" tab anymore, and I can't find it among the deleted files either.The folder owner cofirmed that she did not delete the folder or remove me from the shared access. However, the…
Others have updated some files, but I am not seeing any of the updates come through, yet my dropbox says there are no syncing issues.
A few months ago, I was asked to set up a dropbox folder for a work project. I set it up and invited my collaborators to the folder. Fast forward a few months, and one of these collaborators is claiming that I messed up because they had no idea the folder existed - definitely not true, as this particular member was the one…
So once again Dropbox is not working on my Fedora 42 box. I went through uninstall and reinstall of the RPM I downloaded from Dropbox. When I go into my apps and click on Dropbox, the file manager opens to the Dropbox directory. But when I copy a file into the directory, it does not show up in Dropbox (checked with the…
i uploaded a picture to dropbox, despite the fact that it was taken and modified a year ago, When I uploaded it to Dropbox, it said that the file was modified a minute ago and was placed in the wrong date category
Hi, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that?
Greetings, I just dropped a ZIP file into a subdirectory of the "...DropBox\Public..." folder. I need a small group of people to access (download) this file as part of my science project. I created a link to the ZIP file via the Copy Link feature (Right-click->Dropbox->Copy Dropbox Link" and sent the link out to my group.…
In 2018, a family member sent me an email to some folders he had set up on Dropbox. When I now try to access it, I get the message "Request access." "You do not have access to this content." I can no longer request access, because the family member in question died later that year. Is there some way I can still have…
It appears that MS has updated something and my option to share dropbox link in the file explorer is no longer available. Does anyone know a work around or if there is a setting that needs to be re-done? Thank you
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