Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I noticed that Backblaze is not backing up my dropbox folder and after reaching out to backblaze support they've determined that files in my dropbox folder are assigned reparse points. On dropbox preferences\sync I've enabled "Available offline". All of the files in my dropbox folder are on my ****** drive (because I've…
A friend recommended I use Dropbox to save and send large file, for a while it was working good but I kept getting limit error meanwhile my account is already upgraded so I shouldn’t be getting limit errors when trying to share file with my recipients. Is there a way to fix this because it’s becoming really frustrating.
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (almost 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
Hi all. Using IOS for everything, Used to use Dropbox to download bagpipe music from bagpipe tunes.intertechnics. saved as a bww file in Dropbox which then allowed to view sheet music on the bagpipe player app in IOS. now downloads save as url file which can’t be opened in the player app!! Any suggestions ? thanks
Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors. My main issue: Some of my peers also use dropbox and will send me upload requests and vice/versa. These apparently can only be done through a…
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (over 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
I cannot make a folder within dropbox or save any document or file directly to Dropbox. If I want to put something in the Dropbox, I have to do a manual transfer every time. I am the admin of my Dropbox and my colleague has no problem doing this. A banned symbol is shown everytime I attempt to drag a file from my computer…
Hello, when I receive a text message with image from an iPhone user, I download the image to my phone but it does not show in my camera upload folder. I have been reading there are ways Dropbox will convert the file as well, but the information I have seen seems to be only for iPhones. I looked into my settings and there…
I am having problems witht he Dropbox badge that shows when you open files * My badge is now detached from files. * It use to show with every excel file I opened. * It disappers, and I have to minimize the file to get it back * It does not move with the document when using multiple screens. * The datails shown on the badge…
The netball coach asked me to share 4 game videos with her to download and delete but for a very short time I was over my account limit. The link to unban myself does not work, and I've waited weeks (i.e. beyond 24hrs). I use Dropbox all the time and have done so for years without issue. This is the first time I've had…
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