Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I cant share link to other that cannot connected with dropbox. Its never happened before just a couple days. Its says error for some reason
I'm trying to understand this. I'm helping a friend with a project and she shared a few folders with me. Other than the files she shared with me, I had hardly anything else in my Dropbox. I deleted everything else except for her shared files. It seems like her files also count against my 2GB limit. Is this correct? What…
A couple of hours ago I had to do some work - but my file didn't open (like opening a recent file in ableton) because it couldn't access the file in my dropbox, I never get that error - but I just tried to do the "Make available offline" command but that didn't work either. I noticed my dropbox app was stuck a syncing 44…
Yikes! Everything had been going well. Uploads to Dropbox from my main external HDs seemed fine. The DropBox online and my iMac were synced. THEN, I continued sorting, reorganizing, renaming the folder structure, moving around some files, deleting others. Not sure how many hours, but a lot. NOTICED that the online thru…
Attachment button in these posts has not worked for some time now. Any hints on why that is or solutions to fix? Or has that button been deactivated? Thanks!
I've contacted support but have heard nothing back yet. I have a Dropbox business acount so my file system heirarchy being funcitional is very important. All of my links have been interrupted and are now broken because of this issue. I'd like to resolve it as quickly as possible to provide my customers with the best…
I was prompted to update DropBox, so I did. Now, I have folder and files with Selective Sync Conflict everywhere, and my folder hierarchy is basically gone. The sub-folders with Selective Sync Conflict are now top-level folders. This has happened on one desktops and one laptop. I have another desktop to update, and another…
any ideas would be grateful
I noticed that Backblaze is not backing up my dropbox folder and after reaching out to backblaze support they've determined that files in my dropbox folder are assigned reparse points. On dropbox preferences\sync I've enabled "Available offline". All of the files in my dropbox folder are on my hard drive (because I've…
A friend recommended I use Dropbox to save and send large file, for a while it was working good but I kept getting limit error meanwhile my account is already upgraded so I shouldn’t be getting limit errors when trying to share file with my recipients. Is there a way to fix this because it’s becoming really frustrating.
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.