Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
The netball coach asked me to share 4 game videos with her to download and delete but for a very short time I was over my account limit. The link to unban myself does not work, and I've waited weeks (i.e. beyond 24hrs). I use Dropbox all the time and have done so for years without issue. This is the first time I've had…
I am having trouble with Dropbox on a new Windows 11 PC. It is a bit confusing so bare with me... I used a program called "PC Mover" by Laplink to do transfer my old Win10 PC to a new Win11 PC - it transfers data as well as OS settings and apps. It went very well (I have done this dozens of times) but the one thing that is…
Hi all... I just migrated to a new computer. I thought Dropbox would know what to do, but now there are tons of "selective sync conflict" folders and my dropbox is suddenly full?! Now that this is happening, how to get out of this situation without it becoming a horrible mess (if it isn't already?). I really wish Dropbox…
For the last couple of weeks we've been unable to share files, and of course prior shares are no longer working. We upload files each week, no particular change about those (zip file and PDFs), and we're reasonably sure there's nothing dodgy about/in those files. There seems to be no way of finding out what's triggered…
Hallo everyone, A shared folder that I had access to, till two days ago, has suddenly disappeared from my Dropbox. It's not visible in the "Shared" tab anymore, and I can't find it among the deleted files either.The folder owner cofirmed that she did not delete the folder or remove me from the shared access. However, the…
Others have updated some files, but I am not seeing any of the updates come through, yet my dropbox says there are no syncing issues.
A few months ago, I was asked to set up a dropbox folder for a work project. I set it up and invited my collaborators to the folder. Fast forward a few months, and one of these collaborators is claiming that I messed up because they had no idea the folder existed - definitely not true, as this particular member was the one…
So once again Dropbox is not working on my Fedora 42 box. I went through uninstall and reinstall of the RPM I downloaded from Dropbox. When I go into my apps and click on Dropbox, the file manager opens to the Dropbox directory. But when I copy a file into the directory, it does not show up in Dropbox (checked with the…
i uploaded a picture to dropbox, despite the fact that it was taken and modified a year ago, When I uploaded it to Dropbox, it said that the file was modified a minute ago and was placed in the wrong date category
Hi, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that?
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