Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Able to upload replace existing file and maintain same link after sharing (as you can do already with Dropbox replay)
Is it possible to somehow see old sharing history of shared files? Something like 5 years ago I shared some files to specific persons (by entering their e-mail addresses), and I can't remember to whom I shared. Those files were deleted by me from Dropbox some time ago. But is it possible to history, to whom I shared such…
hello, i went to a concert yesterday and i used up a lot of storage. whenever im trying to upload the bigger videos (the longest video that worked was only 8 seconds long), i always get this error: what can i do about this? it’s pretty frustrating
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache…
I record my podcasts to a external ****** drive then upload the raw files to dropbox for my editor to bring into the editing software. My problem is that when i move the raw files to my dropbox app on my mac it says not enough space which forces me to upload the files into the website. that transfer can take 8-10 hours.…
After the last update this week all my files seems to re-sync over and over, don't know if has something to do with the update. My files keeps going and going sync and never finishes. Can't sync new files. Someone knows how to fix it?
After updating to Sequoia 15.5, the camera upload folder has disappeared from my Dropbox. I have tried reinstalling Dropbox on my phone, and on my Mac - all to no avail. My phone is no longer uploading photos to the dropbox on my Mac. It is uploading them if I go to my Dropbox account page on the internet, but I cannot…
i tried to make shared folder and file between me and my coworkers. on my device the link worked as usual but on my coworker, the excel can't find the workbook link because different directory, for example on my excel it's 'C:\user\Jhon\Dropbox\Folder\Excel.xlsx and on my coworker it's…
I can't join a shared folder. The error message "We were unable to complete your request" keeps popping up. The owner of the folder set it to "can edit", which means I can supposedly edit and access the folder, but I still can't join.
Dropbox backup seems unable to properly read file system of external ExFAT drive. Drive has 795 GB in use—but for first few days of backup, Dropbox believed drive had 50 GB of data, then 70, then 100, then 120 GB... It claims to be done, but then you navigate online backup and find many folders are empty, so you return to…
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