Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Dear all Recently, I moved from Windows 11 to Ubuntu 24.04 in my laptop. During my journey in Windows, I was always very pleased with the integration between Dropbox and my operating system, as I could browse all the folders in my Dropbox account locally on my laptop without having to go to the web browser, even those that…
Device iPhone SE Operating System/Browser (if using the web) Windows 10 Question or Issue Within the last week, several times I successfully uploaded large video files from my iPhone to my PC - well, after switching off the display time out on the iPhone, because how stupid of me to expect a background process like an…
Someone shared a large folder with me (and others) that contains subfolders dating back 15 years for issues of a newsletter. But I have no need for the old stuff - all I need is to download a copy of the latest subfolder he adds each quarter, to use in a larger publication I build. I only have Dropbox's Basic plan (with…
hiya, Just letting you know this doesn't work
I suggest that Dropbox should synch the files across my devices again. I could not find any way to give you a feedback. Is that intentional? My files are not synched today on two machines with the latest Mac OS X computers (15.6 (Sequoia 24G84)). Please, make it work again. Thanks, Zdenek
This is very annoying. I keep having phone calls with people I share Dropbox links with, just because they are confused about this pop-up window asking them to log in or sign up, and because they are struggling with finding the download link on the page. I pay for this service, yet I'm forced to upload files on other…
I have a Dropbox directory with multiple subdirectories on a professional account. I need to allow access to multiple people to the directory and subdirectories. Also, I need to restrict access to those without the password. GOAL: 1) anyone with access to parent directory can access all subdirectories. 2) Anyone who…
Hi, I uploaded the folder, containing all the folders of my website, from my desktop into Dropbox. Next I tried two things: * I created a new folder, oploaded it to the the folder of my site on my desktop, checked the folder in Dropbox: the folder was not synchronised; * - I created a new folder, uploaded it to Dropbox,…
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a…
Hello all, We are having an issue where the excel files modified through Dropbox sync are losing data when checked the next or following day. This has happened around twice in the last one month. In one of the recent cases, the excel file present in the one of the Dropbox folders was modified by the shared user, let us say…
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