Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Windows 11. Data is kept on a separately partitioned drive D: on the computer. Is there a way to sync these files with Dropbox so that changes made to these files are also synced to Dropbox, as well as changes to these files made through remote devices such as an Android phone sync back through Dropbox to the local file on…
Scenario, I put a file on my DropBox in a public shared folder. I click on 3 dots and select share, options show it’s set to - anyone with link can view I then share this link ..... example: [Removed as per Community Guidelines] However users don’t get the file or access to it, what they get is an 'window' to create a…
Dropbox Plan N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Dropbox indicates I'm out of space, but that's only true if you count things shared with me. That user has already paid for the space. Requiring all users to "buy-up" based on shared space feels…
Device: ROG GL702VMK Operating System/Browser (if using the web): Windows 10 home v 22H2 Dropbox App Version (if using the app): N/A I'd like to include my Downloads folder into Dropbox. Just today I needed to access a file that was saved into my Downloads folder that I needed to access from my phone. My Downloads folder…
Is it possible to have someone at Dropbox to scan servers to find my sensitive information that was uploaded by somebody?
Device iMac Retina 5k, 27 inch, 2019 Operating System/Browser (if using the web) Sonoma 14.7.6 Dropbox App Version (if using the app) v229.4.5197 Question or Issue We are experiencing selective sync conflicts after a team member reinstalled Dropbox following a hard drive repair. This has resulted in many duplicate folders…
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version/Browser Version N/A I have just installed Dropbox on a new laptop and the most recent photos are not on my device - only online - using Windows 11
Do you have or can you provide instructions on how to create the folder and link for clients to upload files from my email signature? I am assuming it is a general corporate folder.
Device MacBook M1 Pro Operating System/Browser (if using the web) Sequoia 15.5 Dropbox App Version (if using the app) v229.4.5197 Syncing Status Synced Question or Issue Does anyone have a good file-sharing system for InDesign? Currently using Dropbox and working from home. I have a Dropbox folder which I share with…
I've been using dropbox for over 7 years and was gifted a bunch of space by my cousin who works at dropbox (but I technically still have the basic plan). I've never really encountered any upload issues until about a week ago - I have really solid upload speeds but just the other day they slowed down exponentionally. it now…
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