Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
My sharing ability has been suspended, but I'm not sure why. I read the article on the list of possible reasons, but it my Dropbox doesn't tell me which one and I don' think I've violated anything. I'm on a Basic plan, so getting support assistance has been impossible. Everything route I try to follow just leads me to the…
Device Desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Syncing Status "Syncing 3 files" Question or Issue My upload brodband speed is over 8 mbps so three videos totalling about 700 MB should take only around 12…
Question or Issue New import photos
Hello. I received an email from my colleague saying that I had requested to join a specific Dropbox shared folder. However, I never sent such a request myself. Is there any reason for that?
Hello, Whenever I try to share a file or folder, I get the error: "Couldn't complete share – We’ve interrupted your sharing activity." My account type: Dropbox Basic (with extra storage bonus). Other colleagues can share normally, but I cannot share with anyone. Could you please check if my account has been suspended from…
Hi - I am running Windows 11. Dropbox is not syncing on my computer - anything I update from my pc is not appearing when I access DB from other devices. When I double click on the app, nothing seems to happen. I see 3 dropbox processes running in task manager, but in file explorer, there are no icons appearing next to my…
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For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made.
I tried to upload a large video file from my Google Drive, and it started all fine, and i saw the loading bar progressing. But at some point i refreshed the page and the downloading popup disappeared. The file is not uploaded yet, and i cannot cancel the current upload. When i try to create a new google drive upload i get…
Device LG Gram Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Indexing... Question or Issue I have 3 computers, two Windows 10 and one Windows 11. I have both a personal and corporate dropbox accounts. Both work and sync fine on Windows 10 machines.…
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