Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
Device (Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (latest version) Syncing Status (I don't know) Question or Issue Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them…
This happens repeatedly. The the "advanced options" approach listed online for preventing the windows update in Dropbox is not available even on reinstallation. Huge issue. Please fix it. Please don't tell me to right click my Dropbox folder to set offline or to reset my preferences in selective sync...I have done this…
Scenario is simple ... I put some files in a folder .. then right click on folder to get a dropbox link ... Here is one done today: [link removed by moderator] I send to user by email .... instead of being able to click and access shared files - Dropbox blocks access unless they create an account, people I share with often…
Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Default sync state for new files to "Available offline". This does not stay, and files are randomly staying online-only until I open…
So it looks like dropbox doesn't immediately upload my camera roll. It usually takes several hours but sometimes it never seems to happen. I read the help guides about battery optimization for Android but the settings are way different on my end. I just don't know what I'm doing wrong.
Device (Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Syncing Status ("Up to date", "Syncing Paused", "Syncing 3 files" etc.) Question or Issue I edit a magazine for a local…
I'm working on an M1 MacBook Pro running macOS Tahoe. For some time now (including before I upgraded to Tahoe) I have noticed that items I leave on my Desktop are not included in the Dropbox Sync. I have carried out an extensive search on this issue but thus far have found no solution. Can anyone assist me towards a…
Device Samsung S25 Operating System/Browser (if using the web) Windows 11 Pro / Firefox Dropbox App Version (if using the app) 234.4.5591 Syncing Status Up To Date Question or Issue For the last couple of months, Dropbox no longer automatically syncs my new photos. It used to work fine, suddenly I have to manually upload…
Hello everyone, sorry but i'm very frustrated. 2 days ago at some point my sharing options has been disabled with a message "Unable to complete sharingWe've suspended your sharing activity. For more details or to contact support, read our Help Center article. " And yes.. there were indeed the and html tags in the popup and…
Hi everyone, I’m managing a website about mobile gaming ( like [...]) and would like to host an Android app file on Dropbox for user downloads. Could someone please guide me on how to generate a direct download link from Dropbox that I can attach to a “Download” button on my site? Thanks in advance for your help! [links…
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