Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
This is very annoying. I keep having phone calls with people I share Dropbox links with, just because they are confused about this pop-up window asking them to log in or sign up, and because they are struggling with finding the download link on the page. I pay for this service, yet I'm forced to upload files on other…
I have a Dropbox directory with multiple subdirectories on a professional account. I need to allow access to multiple people to the directory and subdirectories. Also, I need to restrict access to those without the password. GOAL: 1) anyone with access to parent directory can access all subdirectories. 2) Anyone who…
Hi, I uploaded the folder, containing all the folders of my website, from my desktop into Dropbox. Next I tried two things: * I created a new folder, oploaded it to the the folder of my site on my desktop, checked the folder in Dropbox: the folder was not synchronised; * - I created a new folder, uploaded it to Dropbox,…
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a…
Hello all, We are having an issue where the excel files modified through Dropbox sync are losing data when checked the next or following day. This has happened around twice in the last one month. In one of the recent cases, the excel file present in the one of the Dropbox folders was modified by the shared user, let us say…
Device MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) (Quad-Core Intel Core i5) Operating System/Browser (if using the web) macOS Big Sur 11.7.10 Dropbox App Version (if using the app) 229.4.5197 Syncing Status 89 files are unable to sync Question or Issue Hi! I'm essentially having the same issue detailed in this…
Question or Issue: Hi. Please help My any share link doesn't work Thanks Milon
We are a small core team that engages with freelance producers and editors on a project-by-project basis. Dropbox is central to our workflow, which is why Dropbox Business works well - we are on the annual Dropbox Business basic plan with three licences/9 TB of storage, and also add on 2 x Dropbox Replay licences. My…
I would think this would have been the logical way to set up emails when you send a Dropbox Transfer to someone, but alas: the current recipient's email when sending a Dropbox Transfer is: from: noreply@dropbox.com Hi "Someone" "Joe" (...@gmail.com) sent sent you a file. It'll be available to download until..... when…
Hi everyone, Since Dropbox updated the icon system, on my Huawei PC there are some folders that constantly show the two blue circular arrows, indicating continuous synchronization. This only happens on this specific PC, not on my other devices. The status says “All files are up to date,” and under “Issues” I see “No issues…
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