Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
https://www.dropboxforum.com/discussions/101001014/why-cant-we-shorten-shared-link-urls-on-dropbox/792685 Once upon a time, a user started a discussion about shortening URL. Some two years later. Does the community made progress in being able to work with shorter URL? Do we depend on third parties for doing that? Just now,…
I am using desktop application on windows 10 and have Dropbox Family plan So far I have seen that I had to download all my content, then right click on it to make it offline to see the file and folder listing How can i see all the files and folders in windows explorer without having to download all content first.
How to stop automaticly opening the new folder when creating one online in Dropbox.
Hello, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that? I understand that there's no option to do that myself, since I'm on the basic plan, but Support can do it for me. If a Dropboxer here could open a ticket on my behalf I would be grateful. Thank…
Device: Acer Swiftbook 5 Operating System: Windows 11 Dropbox App Version: 234.4.5591 Dropbox Plan: Plus Question or Issue Hi all - I have had Dropbox installed on my laptop for years and it runs just fine. I save everything to it, and everything just saves automatically to Dropbox. I am the only user of the account. This…
Device : MacBook Pro Operating System/Browser (if using the web) : macOS Tahoe 26.0.1 (25A362) Dropbox App Version (if using the app) : 234.4.5591 Syncing Status No automatic sync any longer Question or Issue Hi all, Files edited using another device, such as my iPhone, no longer sync automatically to my Mac. This has been…
Hello, I’m a new Dropbox user. I’m trying to use Dropbox for my company, and I was invited to a shared folder that’s already part of a paid plan. However, when I try to open it, I get an “Access Denied” message saying that my storage is full and that I need to upgrade to 2TB. As far as I know, I should be able to access…
I sent a link several months back that has since expired. I am not sure what specific file was shared with this link, so I am trying to figure that out. Is there a what was shared with an expired link that I created? Ideally if I am the owner and click the link, I can reactivate it or see the folder/file associated with…
I use drop box for storage and sharing with friend can will I still be able to to do it after all the changes
Hi, How do I link a specific pdf page, opened in dropbox.com, to an Excel cell? I've tried adding '#page=page number' and '&page=page number' at the end of the link, it didn't work (example and screenshot below). https://www.dropbox.com/sc--------------------------------t=8pmkuh87&dl=0#page=3 I'd appreciate the help. Thank…
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