Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Hello, i have tried to find the answer but I have not. How do i fix this? Dropbox says 'fix permission' What am I suppose to do? Thank you
I recently got added to my company Dropbox. they give me access to create new folder within Dropbox however when I try to create new folder it kept saying that I need permission. can anyone help me please
When I installed my Dropbox account on a new Windows 11 device, I selected a few current folders I needed immediately to be synced offline. Now, I want to add more Dropbox folders to the desktop availability in File Manager and cannot find a way to do that. I have installed the Windows desktop application, but all it does…
Question or Issue I want to remove my access from a shared folder, where I am an editor to save up space (without deleting the shared folder for anyone else). I followed the advice from here: https://help.dropbox.com/share/leave-shared-folder. The problem is that from "manage permissions", I don't have the dropdown menu,…
Device iPhone 15 Dropbox App Version (if using the app) 442.22 Syncing Status "Up to date" Question or Issue I discovered today (when I happened to look in the "Camera uploads" settings) that I can upload Live Photos from my iPhone to Dropbox as Live Photos. Unfortunately, that setting had defaulted to "Still Photo", so…
I just started using Backup with my external HDD which has 3+ terabytes on it. I started the process on my main computer but since this is going to take a long time (I can’t keep my hard drive plugged into it all day) I thought about plugging the hard drive into my other computer, which also had Dropbox on it, and continue…
Question or Issue How do I make online only when the option has disappeared as dropbox has stopped syncing?
Device (Dell XPS 15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 232.4.5926 Syncing Status - Up to Date Question or Issue When saving a pdf to my dropbox folder I receive a message asking me to confirm removal of the document that I want to save? Again - this happens when…
I, like many other submissions in this community, have started a huge sync which I do not want. I my case I am trying to upload ca 1TB of files, but not sync them. Many of these, ca 1/2, were already on Dropbox, so all I wanted to drop them into Dropbox. And to get a message "it already exists, do you want to overwrite…
Device 2015 MacBook Pro Operating System/Browser (if using the web) Mojave Question or Issue I deleted folders to free up space but, since shared folders still take up storage, I need to leave those shared folders. But since I can no longer see them in my 'deleted files', how do I leave them?
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