Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Dropbox on macOS is killing my workflow, and has been for quite some time. Bug: Every time I open a local (fully downloaded) file, Dropbox re-scans the entire thing to check for changes. Fine for tiny docs, but for my 200-400GB video files? It grinds my Mac to a halt in any media player. (No upload - just pointless…
I have received an email (don’t know how to add screenshots on here!?) to say that public links have been temporarily suspended. This was a few days and I still can’t send anything. How do I get this suspension lifted and how do I stop it from happening again?
My sharing ability has been suspended, but I'm not sure why. I read the article on the list of possible reasons, but it my Dropbox doesn't tell me which one and I don' think I've violated anything. I'm on a Basic plan, so getting support assistance has been impossible. Everything route I try to follow just leads me to the…
Device Desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Syncing Status "Syncing 3 files" Question or Issue My upload brodband speed is over 8 mbps so three videos totalling about 700 MB should take only around 12…
Question or Issue New import photos
Hello. I received an email from my colleague saying that I had requested to join a specific Dropbox shared folder. However, I never sent such a request myself. Is there any reason for that?
Hello, Whenever I try to share a file or folder, I get the error: "Couldn't complete share – We’ve interrupted your sharing activity." My account type: Dropbox Basic (with extra storage bonus). Other colleagues can share normally, but I cannot share with anyone. Could you please check if my account has been suspended from…
Hi - I am running Windows 11. Dropbox is not syncing on my computer - anything I update from my pc is not appearing when I access DB from other devices. When I double click on the app, nothing seems to happen. I see 3 dropbox processes running in task manager, but in file explorer, there are no icons appearing next to my…
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For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made.
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