Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Device Lenovo Legion with Windows 11 Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) 231.4.5770 Syncing Status Downloading Question or Issue When I right click on a file or folder, I don't see the option "Make Available Offline", which I do see in my other computers. This is a fresh…
Device Any Operating System/Browser (if using the web) MacOSX 14.8 Dropbox App Version (if using the app) Browser Syncing Status Nothing running Question or Issue Hi, As I mentioned in the object, the error is persisting. I apparently did nothing wrong since I upload on dropbox only excel (schedules or balance account…
Integration Affected Bazzite Linux, KDE and Gnome Desktops Device Custom PC Operating System/Browser (if using the web) Bazzite Linux, Kernel 6.15.9-116.bazzite Dropbox App Version (if using the app) 231.4.5570 Question or Issue -- I downloaded Dropbox as usual but it says the following when attempting to Sync: -- I've…
We operate a small radio station. Computer A is the system that automatically produces playlists and constantly updates them by the hour. The issue is we rely on Dropbox to sync from that computer to several others in the chain. Conversely, the other systems are also supposed to send info to Computer A. None of the other…
Device 2023 MacBook Air Laptop Operating System/Browser (if using the web) Mac OSTahoe 26.0 Questions I want to consolidate all of my digital photos from various hard drives onto Dropbox. Due to the amount of photos (25 years), they need to upload straight to online Dropbox because my laptop doesn't have the memory to…
Hello, i have tried to find the answer but I have not. How do i fix this? Dropbox says 'fix permission' What am I suppose to do? Thank you
I recently got added to my company Dropbox. they give me access to create new folder within Dropbox however when I try to create new folder it kept saying that I need permission. can anyone help me please
When I installed my Dropbox account on a new Windows 11 device, I selected a few current folders I needed immediately to be synced offline. Now, I want to add more Dropbox folders to the desktop availability in File Manager and cannot find a way to do that. I have installed the Windows desktop application, but all it does…
Question or Issue I want to remove my access from a shared folder, where I am an editor to save up space (without deleting the shared folder for anyone else). I followed the advice from here: https://help.dropbox.com/share/leave-shared-folder. The problem is that from "manage permissions", I don't have the dropdown menu,…
Device iPhone 15 Dropbox App Version (if using the app) 442.22 Syncing Status "Up to date" Question or Issue I discovered today (when I happened to look in the "Camera uploads" settings) that I can upload Live Photos from my iPhone to Dropbox as Live Photos. Unfortunately, that setting had defaulted to "Still Photo", so…
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