Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I use drop box for storage and sharing with friend can will I still be able to to do it after all the changes
Hi, How do I link a specific pdf page, opened in dropbox.com, to an Excel cell? I've tried adding '#page=page number' and '&page=page number' at the end of the link, it didn't work (example and screenshot below). https://www.dropbox.com/sc--------------------------------t=8pmkuh87&dl=0#page=3 I'd appreciate the help. Thank…
A year ago a folder full of photos was shared with me. These are not mine but they count toward my storage quota and exceed my allowed space. If I delete them, will they be deleted from the person that shared them too?
Hi guys, I am trying to stop Dropbox Desktop from uploading my photos and videos from my desktop. When I go into Preferences > Backups > Camera Uploads, the only two option I get are "upload photos only" or "upload photos and videos". I do not want to upload any photos or videos. There is no option to turn this off. Am i…
Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the…
Device Samsung Galaxy Z flip 7 phone 2025 Operating System/Browser (if using the web) Android 16 Dropbox App Version (if using the app) 446.2.4 Question or Issue It just gets stuck saying, waiting to upload. I've contacted my phone provider and they have assured me, repeatedly, that is not a problem on their end. I've…
Question or Issue I have a lot of data on Dropbox related to my research. I would like to keep a back up somewhere other than Dropbox. All recommendations on the internet suggest that I make the folder available offline (i.e. save it to local drive) and then back it up to external drive. Unfortunately, my computer's ******…
Device (Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (latest version) Syncing Status (I don't know) Question or Issue Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them…
This happens repeatedly. The the "advanced options" approach listed online for preventing the windows update in Dropbox is not available even on reinstallation. Huge issue. Please fix it. Please don't tell me to right click my Dropbox folder to set offline or to reset my preferences in selective sync...I have done this…
Scenario is simple ... I put some files in a folder .. then right click on folder to get a dropbox link ... Here is one done today: [link removed by moderator] I send to user by email .... instead of being able to click and access shared files - Dropbox blocks access unless they create an account, people I share with often…
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