Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Device HP laptop Operating System/Browser (if using the web) (Windows 11) I just posted this but it's not showing up. I shared a parent folder with my VA for photos with 7 child folders inside it. She couldn't access that folder. So I shared one child folder with her and she can open that one, but doesn't see all the…
The board of my housing cooperative (which I am a member of) is currently using a Dropbox Basic plan for our documents. We're nearing the 2GB limit. I think one of us created an account using the cooperative e-mail and invited the members to the folder where we store the documents My question is, is it sufficient to…
I use dropbox online for work. We have to create multiple folders a day for multiple clients. For years now, the easiest thing to do has been to click "Create Folder" and then use /'s to tack on the rest of the folders within. So for example Client Name/Current Policies/Address/Policy Name In doing so, the Policy Name…
Device MacBook Air Operating System/Browser (if using the web) MacOS 15.7 Dropbox App Version (if using the app) The dropbox app does not work on the new computer Syncing Status "Syncing 43 files" Question or Issue I am having the same issue that many other users seem to have after migrating to a new Mac. Many of my…
Question or issue I’m trying to share .pdf files with my clients by redirecting (302) them to shared link with dl=0&raw=1 query params in link to force browser open it in browser. By the way, almost every russian client get file download, but receiving 0 bytes, error to download and somehow file name is file.pdf in…
I've been sending files for quite some time to different email addresses. Recently, my clients are not getting the shared files. It says in Dropbox that it's sent, even if I send it multiple times it says it's sent. I tried to send to myself as well and am not receiving the files, though I did receive a reminder email. I…
-
I have no malicous files i need to send zips for my teacher
Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription). Then I tried to load a file yesterday and after…
Hello, I use professional database with my account. I connected the Pro folder so I could share files from my computer. I changed the storage mode from "available offline" to "online only," but the files are still on my computer. I thought the synchronization would update and delete them. Could you help me? thanks
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.