Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
I have uploaded documents accidentally with the same name. The second one has overwritten the first one. Why does dropbox not warn it is a duplicate name? How can I stop it doing this?
I'm trying to upload a QuickBooks backup file to Dropbox, something that I do regularly, and the upload window is just showing "waiting" and not doing anything. What's happening here?
Could I please get a reset on my camera uploads. Thanks very much for your help.
QR code has been deactivated for one of my Dropbox files; how can I obtain a fresh one? Thanks in advance for any help you can render! Regards, David
I have a shared folder with another account holder who recently died. I would like to remove the files I put into our shared folder, if not the entire shared folder. The problem is I have View access only. Only the owner of the shared folder can remove files but they are now dead and unable to do so. How do I get rid of…
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
if I make a backup using the drop box app and subsequently alter or delete some of the files (still on my computer) , do they get altered in the backup? or as a backup a snapshop of the files at the time, and I will need a new backup regularly What is the relationship with files in my dropbox folder which are it seems…
I was syncing a large file to my dropbox folder on my computer for 8 hours. I paused the sync. When I resumed the sync, it started over from the beginning. Why didn't it resume from where it was paused? Thanks!
Hi guys, I created a small guide about snow crab legs prices, and I want to share it with some friends and seafood lovers. I’ll need to update it from time to time when prices change. What’s the easiest way in Dropbox to share a document so people always get the latest version? Any tips would be really helpful! Thanks
it’s in the title. When something gets sent over to me - i don’t want to download the stupid app i just want to check something quickly while im on my phone. It seems like tricks online like changing the url or trying to see the desktop version dont work anymore on safari or chrome. I still haven’t figured it out - this is…
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