Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
Hello. I need some help regarding backing up my entire iPhone photo Gallery to Dropbox app’s Camera Uploads folder. It seems as tho doing it over the iOS app, if you have a big gallery to import, it takes a long time. does connecting my iPhone to a MacBook’s Dropbox Desktop app have a faster upload speed and it will make…
Since August 17 every time I try to save a copy of a spreadsheet to Dropbox I get a message saying "Upoad Failed We're sorry this didn't work. Try saving again later and if it still doesn't work, Click Save a Copy" But when I click "Save it copy" the Copy fails to upload too.
I have not been able to use DropBox for months. I consistently get this error message whenever I try to send a file. I've used this service, without issue, for years—and now it's completely unusable. For clarity, this happens on my first attempt to send a file. The only way this error makes sense is if my limit of…
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this. I've already set the app…
Over and over, what a pita. I Upload a Photo to DB from my Phone. I click on File Explorer so as to access it on my Computer. It's NOT found in Camera Uploads or anywhere else. I check Online; it's there. I have no way to get into my one Folder as it already appears to be there, but AGAIN not synced in that same Folder on…
Hello, I create Dropbox files on my PC and can view them on my Android phone. They don't go anywhere else. Recently, changes to the PC files were not showing on the phone, just the old version. I checked the account on the phone, and it was showing an obsolete email address from about 5 years ago. I managed to change it to…
I am running the Dropbox desktop app on Mac OS. Every time I try to copy a Dropbox link, it either fails (if I use the right-click menu) or tells me I don't have permission (if I use another interface, such as the app dropdown menu). The same error occurs on the web interface. I have also tried rebooting my computer to no…
The chatbot rewrote my rather grumpy messages. “Dropbox on File Provider should let users see folder structure in Finder without triggering downloads, and syncing large libraries should be handled more gradually so a Mac migration doesn’t stall or overwhelm the app. My recent migration to a new Mac has cost me two weeks of…
I received this pop-up more than 24 hours ago. "Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our help center article." I don't have any spam or copyright or phishing issues with the few folders and files that I shared with two different people. One of them is in…
It would be helpful if Dropbox offered a simple commenting option for people who receive shared files but do not have a Dropbox account. In many workplaces, external collaborators may need to provide feedback without creating another account. Allowing users to verify their email address and leave comments could make…
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