Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
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Hello, I have a basic dropbox account that I never use. However I have a client that made a folder for me to download files. However I am trying to upload folders to his account/folder and it won't let me because it says I don't have enough space. How can I get around this as I don't want to pay for an account as I never…
More often than not, when I share a link with a client who is not a Dropbox user, they respond to me, asking if I can please share the file with them using a method other than Dropbox because they do not want to sign up for an account. I will then have to send them detailed instructions on how to download the file, because…
Hi I new to Dropbox do I need internet connection to use Dropbox?
I don't need to view these files within dropbox, but would like to upload and download .SLDPT file types through dropbox. Is this possible? Whenever we try to upload, it says "file type not supported." Is there a workaround? Thanks.
Bought a new Dell Inspiron 15 Laptop, Windows 11, last Dec. Since then, my photos disappear after uploading from my Samsung Galaxy phone. Photos file and screenshot file are still in my Dropbox App on the laptop, but photos don't show up. Also got a storage limit alert email. In the last two weeks also noticed that…
I would like to create a public share folder called something like "Company Information" Then I would like to create individual folders that will be perpetually able to be downloaded by a customer using a QR code or link with their information in it. I would like a way to link the public share folder inside of the…
Device Windows 11 (New Laptop) I got a new Windows 11 machine. Before I make the switch I wanted to make sure I've got the steps to easily sync my files onto the new machine. Please comment on my expected steps below. * Pause syncing on old machine. * Install DB on new machine, sign in and sync FROM DB. (would this be a…
I'm using a personal setup with a Plus account, not planning to upgrade further. So within the Plus Account... I set this up to let a group of people view pdf's, photos, mp4s. NOT to link to them; they can share my link to the folders. I'm giving out a VIEW link and it allows downloads which is exactly what I want. I do…
Device mac mini Operating System/Browser (if using the web) mac OS 15.7.2 Dropbox App Version (if using the app) Question or IssueI accidentally removed my access to a shared folder. How do I recover it?
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