Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
For the company I work for, I created a shared DropBox folder back in 2013. I setup a Bitly shortened link for it so that anyone with this link can download and copy from our DropBox. They can not edit or upload. I will not post post the link here. Today I clicked the Bitly link and got a DropBox error page. I logged into…
Generic PC Win 11 desktop Windows 11 Latest version Syncing Status: Up to date (no local files) I've been paying for Dropbox since 2012 - I have .75 TB stored in my Dropbox. It usually works well - I had a ****** drive failing and was not able to move my Dropbox to another drive after 3 days trying with the move feature,…
I use Dropbox on my computer to backup my work files which include my 3D renders that consist in a png sequence (one image per frame at 30 or 60fps), so I have thousands of png images related to renders but dropbox automatically adds them to the camera uploads in my phone app which is extremely annoying because I need to…
Device Mac M4pro Operating System/Browser (if using the web) MacOS 15.1 Dropbox App Version (if using the app) 236.4.5918 Syncing Status Up to date There are hundreds of folders with "selective sync conflict" when migrating my dropbox to the new Macbook pro M4pro. Some of them are empty but some are not. I couldn't locate…
Application Affected Dropbox Operating System/Browser (if using the web) Windows 11, Question or Issue I recently had to set up a new user profile on my PC. I previously had my dropbox folder location set to D: \Dropbox but when set up the new user profile and re-installed dropbox, it changed the location to within the…
Question or Issue I have 2TB worth of space but when I try to upload 769 GB I am told I do not have enough room.
For the last ten years, as described in Really Slow Upload...only Dropbox | The Dropbox Community and https://www.reddit.com/r/dropbox/comments/6n74lu/dropbox_slow_on_fios_gigabit_connection/ Dropbox has been incredibly slow on Fios - as in, less than 5 Mbps. If I simply set a SOCKS5 proxy in the Dropbox preferences so my…
Question or Issue I'm a personal user. My home office has macOS, Windows, and Ubuntu/Gnome systems. Can each of these have a Dropbox folder/directory that automatically syncs to the cloud, so changing the contents of the directory on one system will (soon) be reflected in the contents of the other two as well as in the…
Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Syncing Status Syncing 30 files Question or Issue This weekend on all my pc's and laptops (all Windows11) the new dropbox update was installed automatically. On my working laptop, this went as a charme, no…
Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share link to a file or folder, even though it says the link has copied, it will not paste into an email or anything else. I've even tried to opening…
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