Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Question or Issue I want to share a folder with someone (not on the same network , via email) and give them editing rights - as we have done for many years - but there is no 'Share' option in the menu. Please advise
I had to uninstall and reinstall Dropbox for Windows desktop today, and now the Status column of all my files and folders has changed - previously they were all available offline but now they all have a cloud icon, i.e. they are only availably online. In Preferences all my folders are selected, but the folders still have a…
Hi. I've tried to clear out all of my backups from Dropbox. I was previously backing up two external drives, but I don't want to do that anymore. So I've deleted the drives from the Backup Manager page, no problem. But when I hit 'Sync' on my Dropbox app, it's creating a file under .dropbox/logs/1 that fills with small…
Hi there, Every time I export a video from Premiere - since the process takes a while - Dropbox creates a new copy (something about conflicted copy and a timestamp). Do I need to pause Dropbox every time I export a video now? Dropbox has become increasingly buggy since the last big upgrade. Making files online only without…
Help!!! My Dropbox app on my iPhone has not synced in over a year... I have a Iphone 13 mini, running iOS 18.7.2. I have tried logging in/out of my Dropbox account, deleting the App and downloading it again from the App Store, clearing my cache, restarted my iPhone, unlinked and linked back to my laptop and NOTHING is…
iMac M1 2021 Tahoe 26.2 236.4.5918 I have online-only set as my preference and selective sync has all folders checked. There is one folder of http links on my desktop that I would like to use without them having to download each time. I thought the way to go about this was to change my sync settings, but it seems like that…
I am trying to share a folder and the sub folders and files within , but the files say only i have access to edit how do i change this ?
As per MasterOfDragon I too want to see the online folders in my Dropbox directory in the app. I used to be able to see both online only and offline folders and files. they were annotated with a cloud (for online only) or a green tick (offline). I have followed the directions of…
I regularly share folders with clients and people I'm collaborating with. Especially folks within corporate organizations usually have now dropbox account and are working on smaller screens or laptops. Opening a dropbox link on that confronts you with at least 3 pop ups or bars for logging in, which all stand in the way of…
Question or Issue Hi, I'm having an issue with sharing files, could someone assist please? It's not got any malware on the file that I'm trying to share, and it's only started happening since I had an upgrade on my computer. Thank you.
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