Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Question or issue I’m trying to share .pdf files with my clients by redirecting (302) them to shared link with dl=0&raw=1 query params in link to force browser open it in browser. By the way, almost every russian client get file download, but receiving 0 bytes, error to download and somehow file name is file.pdf in…
I've been sending files for quite some time to different email addresses. Recently, my clients are not getting the shared files. It says in Dropbox that it's sent, even if I send it multiple times it says it's sent. I tried to send to myself as well and am not receiving the files, though I did receive a reminder email. I…
-
I have no malicous files i need to send zips for my teacher
Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription). Then I tried to load a file yesterday and after…
Hello, I use professional database with my account. I connected the Pro folder so I could share files from my computer. I changed the storage mode from "available offline" to "online only," but the files are still on my computer. I thought the synchronization would update and delete them. Could you help me? thanks
Since yesterday I have been getting the message "We’ve interrupted your sharing activity. For details or to contact support read our help center article" when trying to share any folder from my dropbox account. I tried using two different browsers and I still get this message. None of the reasons described in the…
I set my sync preferences to offline but Dropbox keeps downloading the pictures with 'Available when online' as the default: Device: iPhone 15 Operating System/Browser (if using the web): Windows 10 Dropbox App Version/Browser Version: App 426.2.2 / Windows 238.4.6075 Question or Issue How do I change it so that it…
Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching... (does not say how many files) Question or Issue As of the last update to the dropbox app (Sept 27) synching is hanging and/or extremely slow. The files that need to…
Russia has shut off virtually all social networking applications in Ukraine. If I share a directory with my fiance through Dropbox will she be able to see it? When she gets an email will there be a link inside it to the Dropbox entry? Has anyone sent files or folders to someone in Ukraine?
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
