Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Simply, I want to share the file EM01.mp3 from my drop box to users of my website using Google Sites. I want the file to use this basic audio player: <audio controls> <source src="YOUR_DIRECT_ONEDRIVE_MP3_URL_HERE" type="audio/mpeg"> Your browser does not support the audio element. </audio> I am missing something. I can't…
Question or Issue Today, on 12/14, I paid for my annual Dropbox Plus subscription ($119.88/year). I then went back to File Explorer, only to find that my Dropbox folders, which were originally syncing there, are now MISSING. WHERE DID MY DROPBOX FOLDERS GO ON MY DESKTOP?? I'm a graduate student wrapping up my Fall semester…
Device: Macbook Air Operating System/Browser (if using the web): Sonoma 14.6.1 Syncing Status: paused indefinitely Question or Issue: I want to use Dropbox as a backup for folders, manually uploaded by me intermittently. I do not want it to be syncing with my computer. When I installed the app it began trying to sync with…
Question or Issue How to upload a folder to Dropbox online, from portable hard drive, without copying to PC?
I need to reactivate a transfer that expired 2 days ago for a client but the button is grayed out. I have the Dropbox Plus trial currently.
I just shared a document with Y. I didn't want them to be able to edit it, but I don't see where I should have set that up before I sent it to them. Now that it's been sent to Y, can I still make that change? thanks in advance for the help
Since 3 days the synchronizing process keeps hanging at around 68gb. It keeps hovering back and forth as i see the data size + time, grow big and small between 1gb. I tried to close, reopen dropbox, reboot. I hope anyone has some tips for me to get out of this loop? On a side note, i've just received this laptop and…
Device Desktop PC Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 237.4.5655 My desktop app has been stuck syncing for about a week. We ran out of space on our work Dropbox network (80TB used). I freed up around 20TB of space and all PC's on the network apart from mine…
hi my dropbox folder is accidentaly moved insiede another folder and now i can't replace in correct position the folder since it says that i need special permission to do that. how can i fix?
If I send a link to one of my folders and the person via the link is taken to the opening page, they find they are confronted with a banner asking them to creat an account. One can clic outside of the banner and it disappears and they have access to the files. But a few people found the banner intimidating and figured they…
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