Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Bought a new Dell Inspiron 15 Laptop, Windows 11, last Dec. Since then, my photos disappear after uploading from my Samsung Galaxy phone. Photos file and screenshot file are still in my Dropbox App on the laptop, but photos don't show up. Also got a storage limit alert email. In the last two weeks also noticed that…
I would like to create a public share folder called something like "Company Information" Then I would like to create individual folders that will be perpetually able to be downloaded by a customer using a QR code or link with their information in it. I would like a way to link the public share folder inside of the…
Device Windows 11 (New Laptop) I got a new Windows 11 machine. Before I make the switch I wanted to make sure I've got the steps to easily sync my files onto the new machine. Please comment on my expected steps below. * Pause syncing on old machine. * Install DB on new machine, sign in and sync FROM DB. (would this be a…
I'm using a personal setup with a Plus account, not planning to upgrade further. So within the Plus Account... I set this up to let a group of people view pdf's, photos, mp4s. NOT to link to them; they can share my link to the folders. I'm giving out a VIEW link and it allows downloads which is exactly what I want. I do…
Device mac mini Operating System/Browser (if using the web) mac OS 15.7.2 Dropbox App Version (if using the app) Question or IssueI accidentally removed my access to a shared folder. How do I recover it?
Quicken doesn't like to share files, so I have to remember to pause dropbox before using it. I'd like to create a quicken shortcut that automatically pauses dropbox then continues when I exit. Is there some kind of switch or batch file I could use to accomplish this.
How could I create a link for photos and share it so it can be downloaded?
Device (Asus Laptop) Operating System/Browser (if using the web) (Windows 11) Syncing Status ("Up to date") Question or Issue Please help me, my boss has a shared files with me and I cannot see it on my end but with her its there, I'm using dropbox webpage only. I followed the articles with firewall and its all fine.…
Device Macbook Pro, Apple M1 Pro, 16GB Operating System/Browser (if using the web) macOS Sequoia 15.7.3 (24G419) Dropbox App Version (if using the app) Syncing Status Question or Issue I remember getting a message saying that it cannot store the file. It asked me to check the internet connection, but that worked fine.
Hi How can I get my original Mac system folder "Documents" into my Dropbox? I only want ONE original "Documents" folder, i.e. the one in Dropbox. Same for "Desktop" I use an iMac, PowerBook and iPhone Earlier I had a folders in my Dropbox (Icon: an apple) with a name something like this: My iMac => Desktop My iMac =>…
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