Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
How do you delete your viewed links folder? There are no elipse dots and no need to keep the history. Shouldn’t there be a option to keep history or not?
Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have added a bunch of new files the client doesn't actually indicate which file is currently syncing. I just get a long list of files…
Device Google Pixel 8 Operating System/Browser (if using the web) macOS 15.6 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up to date Question or Issue I am re-using the same question title as a question I found from seven years ago. I am experiencing the same issue as the original poster. I take a photo on…
Device X230 Operating System/Browser (if using the web) Win10 Dropbox App Version (if using the app) Latest Syncing Status Up to date Question or Issue I know many people have had this issue with file sharing being blocked. I understand there are some workarounds. Last night I sent off my Christmas message video.. and the…
I'm getting an 'Error - Couldn't copy the link, but we think it was a fluke. Try copying again' error message
Hi just realized how difficult it is to store the contents from dropbox on to another harddrive if you computer is full. It is not possible to download bigger folders from dropbox unless they fit into a zip Wow, thats horrible. That costs me ages of time
This has been complained about numerous times and it is absurd that Dropbox seemingly refuses to change this. I've received so many complaints from clients with regards to them claiming they need to signup/give a password to download my transfers because the scummy "Or continue with download only" text is easily missable.…
I can't share files anymore with my account that I've had for more than 12 years and now keep getting the following message: "Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our help center article." There is no other explanation given. Can you help me with this?
Hi, I have the essentials plan but I do not have the feature to disable downloads. I have the "allow downloads on dropbox.com" toggled off(see picture) but that doesn't work because someone can still download it. Can someone point to me where is this "disable download" feature that I see online? Does it even exist within…
So I upload a file to share with a person. I upload it and then share the file with them. I find out I get a file saying first. ========= Security Check It seems like you were banned by our system. To unban yourself, click on the button below. ========= Then I click on the button and then get. =========== Unable to unban…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.