Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
- I am not able to share any content from my dropbox account all of a sudden
Why I'm still getting emails to upgrade my plan because out of space. I got only 350 MB of files and I'm added to a shared clients folder with 400+ Gb which I don't own. Why should I upgrade my plan to have the files which are not in my dropbox?!
Question or Issue The changes I make to my files online don't reflect in my Dropbox folder in File Explorer
When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. I created a simple test .txt file with…
I am in the process of retiring and part of that requires me to move folders that I own and share from my Dropbox to the Dropbox of my employee. I have downloaded instructions on how to move files between two Dropbox accounts and the moving component went relatively smoothly. Both myself and my employer were logged in to…
Why do I have to purchase more space if I receive a link from another user and i have no more space in my account?
Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. It is impossible to contact…
How to stop dropbox from taking my screenshots. The solutions privided do not work. There is no way to get the app to load on a mac. Opening the dropbox icon, which is supposed to open the app just opens the folder. The App never opens so the preferences section is never available to fix this screenshot hijacking issue.…
Dear Team, This is to inform you that Dropbox files have been removed from the account [email removed as per Community Guidelines] however, the team is still not able to upload files. We request you to please provide us with the actual storage size currently used in our Dropbox account, so that we can resolve the issues we…
In the past, once I created a folder & uploaded pictures to DropBox, I would click the 'copy link' button. I would then open my email client, start a new email & paste the DropBox link in the message. I then changed the end of the link from 0 to 1. When the recipient clicked on the link, they would get a message to…
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