Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
This discussion was created from comments split from: Remove "Log in or sign up" Popup when downloading from a shared link.
Hi, can you explain to me why I receive (and it happened 2 times) access requests from strangers to my private files?And possibly how to remedy this problem so you don't receive any more... Thank you very much...
For some unknown reason my camera uploads is turned off and when I go to settings to turn it on it does nothing. Not that long ago it was so easy for me to upload onto dropbox from my phone and now I can't upload any photo's. it won't upload automatically and manually I can't upload it either. Any help is appreciated.
When I try to share a file it says that I have had too many invites today; wait 24 hrs. and try again. I have not shared any that day and when I wait 24 hours I get the same message.
My desktop folder for Camera Uploads is corrupted. I cannot view nor access photos from my laptop. What is the best way to condemn that folder and create a new one to synch with all the photos I have in the cloud (they are all viewable via the web app). I have rebooted my compuer. I restarte the DB app. Only the Camera…
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?
This discussion was created from comments split from: How can I move Dropbox backup files to regular Dropbox? .
Not sure what happened it worked fine all these years. Now when clicking on sharing a file or folder I get a white empty box with the dropbox logo on the left upper corner. Not sure what is going on. I need to use that feature for my clients. Thanks,
Device Mac Mini M4 Operating System/Browser (if using the web) MacOS 26.4 Dropbox App Version (if using the app) Syncing Status Very slow! Question or Issue I am have very slow upload speeds. It is taking 50 minutes to upload a 2.2 gig file. My upload speed is 490. I thought it was my computer, so I purchased a new one.…
Hi I see that someone has flagged this too - The same thing has happened to me: I have not been receiving email notifications since the 7th April… My industry uses dropbox daily to share files - I now I feel lost? I have checked my spam, they are not there. I don't believe I have unsubscribed, if I have would I resubscribe…
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