Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
Good morning I have one folder in File Explorer which stopped syncing back in October of last year. Can anyone suggest why this might be and a solution. There is no issue around dropbox capacity. Jr
I recently accepted an invitation to a shared folder from another user and now that's the only folder I see on my account. I had close to 1 Gig of files which are no longer visible
I have an external hard drive, which contains priceless business files and three book manuscripts. I can't tell from looking at my account whether or not it is being backed up! How can I check to be sure my external hard drive is backed up to Dropbox? sgfeltman
I'm a sysadmin and some of our users utilize dropbox. dl.dropbox.com for sharing files. dl.dropbox.com will eventually serve a file, but on any attempt, it could take 30 seconds or longer. Sometimes, it will just time out before dropbox serves the file. I have tested this on another network with the same result. Notice…
Hi! Without sharing options, is there a way to share a dropbox file based on the id ? By example: https://www.dropbox.com/some/path/FILE_ID/share
I shared a folder with someone trying to upload to me two 20 GB video files. I have 1.9 TB of storage space available. They keep getting a message that there isn't enough storage space available to upload the files. Any ideas why we can't make this work?
Hi! I accidently downloaded to my desktop all the folders I didn't want to download, and the two that I did want to download, now I can't figure out how to download them to my desktop. Please help! I am using Windows.
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
I am having a problem linking my dropbox files on my PC to my iphone. When I update the files on my PC there's no change to them on my phone. Any help would be appreciated but please use simple actions as I am technologically challenged. Thank you
I have used Dropbox for years. Once a week I upload a file from Voice Record. Today when I tried to upload the file, I was prompted through a new logon sequence. Then I uploaded the file, but it is not in my regular Dropbox account. I suspect a second account was created because the file was uploaded someplace where I…
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