Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I want to make sure that I'm syncing my entire Dropbox to my Mac. Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked. I've just spent an hour going through my entire folder structure and all the boxes are checked. Is this a bug? -- I can't seem to add a…
Hello, Feature: the ability to sync Dropbox folders to two separate locations on the same device. Here’s my use case: The Problem I work on a laptop with limited internal storage, which makes it impossible to sync all my Dropbox files locally. I do use Selective Sync to only download the folders I need. However, I often…
I use Logic Pro to record my music projects on a Mac. I have an external drive connected to my Mac that I use as a primary backup for my music projects. I also have this external drive automatically backing up to Dropbox. I assumed it was backing up everything. I just noticed it is backing up everything in my folders other…
provide the ability for all uploaded files to be categorized with a-z sorting so that all users may select one or more of the downloaded files in a secure download form.
I am trying to add all my photos from my iPhone 16 to Dropbox in order to delete them off of my phone. if I only use the backup feature can I do the above? Or do I have to upload each photo where I have to click each photo and it only allows 400 at a time? can you explain the difference like I’m 2 please. Because in my…
Guys: I would like to use the Dropbox CLI to perform “Selective Sync” on a sub-directory, $HOME/Dropbox/level1/level2. The following are my sample commands in Linux: dropbox exclude add $HOME/Dropbox/* dropbox exclude remove $HOME/Dropbox/level1/level2 However, the second command does not work. If I change it to “dropbox…
I keep getting the error "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy" But I have no idea what content in my shared folders violates any policy.
I want to stop a huge syncing process that was started by mistake. I have read that the only effective way to do this is to uninstall and reinstall the desktop app. There are a large number of files already indexed on my external hard drive. I am concerned that if I uninstall and reinstall then I may have to index all of…
It is taking a very long time to sync files with MacBook. Rest of team uses PCs and not having the same issues. Documents that I create or edit on my Mac are not syncing. I've tried pausing sync and restarting and that usually restarts the sync, but this is not a workable solution in a fast-paced office. Solutions, please??
Dear Friends So I have been using Dropbox Plus for years with and have never had this issue ever. I contacted support regarding this and they asked me to wait for 24 hours which i did. Nothing happened after 24 hours and i still got the error on every file. I created a txt file using browser and tried to share but received…
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