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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!
I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after…
Hello Team, On Ubuntu 16.04 every time I start my PC, I'm greeted by the message 'In order to use Dropbox, you must download the proprietary daemon'. Availing any of the options available on this window doesn't prevent this window from surfacing the next time the PC is started. All the required dependencies/libraries seems…
I’m running iOS 17.1 and DropBox app version 352.2.2. Since the last DropBox app update Vault is no longer accessible. I’ve been able to access it on the desktop site only. I’ve cleared the cache and signed out but Vault does not show up. Is this a known issue with this version or is it a feature going away on the app?
This is the directions I found to make files online only. "How to make files online-only by default To make all files that you add to the Dropbox folder on your computer online-only by default: * Click the Dropbox icon in your notification center (Windows) or menu bar (Mac). * Click your avatar (profile picture or…
I think a new update was maybe pushed, and now if I click the dropbox icon in the taskbar I no longer see any settings, only a search bar and recent files, which is the two last things I would want to see if I right click the dropbox icon in my task bar. This was the only way im aware of to pause sync or quit dropbox,…
Hi, recently Dropbox has started cramming my Explorer context menu with all of these options I mostly don't plan to use: Come on. Do you think it's ok to just dump all your stuff in there? If every app on my PC would do the same, would I have to manage dozens of entries on that menu? This is terrible UI design, it's bloat,…
I am running Windows 10, have the Desktop app installed and have 2 different Dropbox accounts - it is currently set up to access Account1. For various reasons, I need to stop using this one and move to Account2. For the life of me I cannot work out how to do this! I uninstalled the app, reinstalled but it remembered…
New computer, Win11, nothing out of the ordinary installed (it's minimal as it's intended just to be a travel computer for the motorhome). Each time I start the computer, I have to manually start Dropbox. In Preferences, the Open Dropbox on Startup is checked, and in computer settings, the "Allow apps to communicate…
I have installed drop box twice on my computer in hopes that I could use the shortcut on my desktop to open but it want open now I have 3 drop box names in the same place and I need to remove 2. Not sure is this why it's not allowing me to open it or not from the desktop ICON.
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