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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hi I would like to map the main index (folder & files) of my Dropbox account to Windows 11. I do not use the Windows Dropbox client and do not intend to use it. I only access Dropbox from the web. That said, also considering that two-step verification complicates the connection, is there a way to map Dropbox as a Windows…
Even before an upgrade, I was stuck on either syncing or indexing endlessly. Currently my comp is just endlessly "indexing..." at the bottom of the app menu. I've uninstalled and reinstalled many times, this has been a problem now for over two weeks. I've logged out, I've tried "fix permissions" and "fix hardlinks" several…
Hello, I have just installed the dropbox application on my Mac. After signing in the program asks for a confirmation from my iPhone, however I don't get anything on my phone.... After clicking to ask to send the request again, the same thing happens.... After trying to install on my phone, the same thing happens....…
Hey folks, just uploaded capture to record a video. The recording went great, when I pressed stop it opened a new tab and has been "uploading" for over 24 hrs. Does not help if I close window and open again and it isn't showing in my capture files. Any suggestions?
i would like to have the selective file type syncing, so that we can avoid syncing backup files, plot log file, error files, some other unwanted file types. syncing will ever faster if we have this option
Hi Folks, Moved from work MacBook back to personal Now dropbox will not install and I am getting an odd error - see screenshot below Can't reach anyone to help either ... although that is suggested Any thoughts? Appreciated in advance, Luke
It would be nice if there was a board for technical issues, but there's not so i had to just choose "plans and subscriptions". I can't believe that I have to waste my time with the community! How do I get in touch with technical support????? I can't login using windows 10. When I get tot he point of entering the code that…
I'm trying desperately to clear out my hard drive (so Photoshop can open!) and have made tons of folders and files 'online only' sometime ago. However, when I inspect the the folders and files (I'm using the app Folder Size) these STILL take up space on my laptop. An example of one folder here is my 'Camera Uploads' which…
Hi, I have started getting this bizarre issue all of a sudden where whenever I open the dropbox tray, it becomes a mini version of itself within the tray (see picture). Anyone have any idea why this may happen and how I may fix this? The only way for me to now select anything from the tray is through this mini box which is…
I'm currently seeing this If I click on Fix, it shows me this Then when I go to folder, it's unclear how to fix, going to Share as suggested I just get this I think I may have clicked "no" by mistake when the system asked to share originally, how do I fix this sharing decision?
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