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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I see a "Couldn't start Dropbox" error on my Mac Seeing the "Couldn't start Dropbox" error on your Mac? Quick Resolution Confirm the Dropbox system extension & Keychain access are…
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just…
I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the location in C:\Program files(x86)\Dropbox\Temp These take up about 900MB. I have deleted them and they return each day. I have uninstalled and reinstalled dropbox…
I am having trouble with my Dropbox. I am continually getting this error for my computer. I uninstalled and reinstalled Dropbox. I still get this error. I tried following the advanced reinstall directions on the Dropbox website. It didn't work (I admit that I couldn't find all the folders in steps 6-9). I am not sure how…
Hi, On macOS Sequoia 15.1.1, the following menu on folder : "make available offline" (my translation from french) is not working. I would have to select it on each file to get it available offline. Do you experience the same issue ?
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is no option to show Dropbox application. Any help is greatly appreciated. Thank you, Preston
I just migrated my MacBook Pro running Sonoma to a Mac Mini M4 running Sequoia. The migrated Dropbox app wouldn't open so I trashed it and downloaded a new one. On the MacBook Pro my Dropbox appears under Locations. It appeared in the same place after migrating to the Mac mini, but when I logged into my DB account on the…
when I downloaded dropbox onto my laptop, it prompted me to enable auto saving screenshots as jpeg, which has been quite helpful. however, I have not been able to enable that option on my pc, I can't access the settings, dropbox has a very useless article on how to enable this, but like I said, it is useless and full of…
The old Dropbox main folder (D:\Dropbox (Westcoast) remains as a junction since the change of Dropbox main folder naming some years back. New files are saved correctly in the new folder system but appears also in the old folder together with all other old files. But when I try to delete a file in the old junction folder…
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my avatar in upper right corner. 1. There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox…
I would like to sync just a single folder to one of my PCs, and am wondering if there are any lightweight "mini" dropbox clients capable of doing that? I know I can use selective sync in the big dropbox client, but it's quite large and this box is resource constrained. It's a Windows client. Thanks!
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