Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I started my computer this morning, and Dropbox app did not open. Got a message saying Dropbox not opening and I pressed a button to get it to open but nothing. The message repeated constantly. I looked online and found something that said to uninstall Dropbox app and reinstall. I did this. But now there is no Dropbox app…
Hi! I tried to get into my account with my Macbook air and saw an error message, some kind of pink dart and board saying : "Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help,…
I have used dropbox to sync Scrivener files between iPhone, iPad and iMac for some time and it worked no problem. Recently I upgraded to a new Mac running Sonoma 14.6.1 and when I went to check the files in dropbox there are only a handful there. The dropbox app doesn't acknowledge any kind of sync issue. I am totally…
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders…
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Dropbox app has synced the previous file, Windows highlights all text in the currently-being-edited filename, even if I am…
My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same problem. Both stopped working after working fine for months or years. The first one has been changed a lot since it stopped…
I would like to request clarification regarding your intention to discontinue the Dropbox Desktop App for the Windows Server 2012 R2 operating system. At this time, we are inclined to maintain it at least until the end of 2026, given that Microsoft has extended the security updates maintenance date to October 13, 2026, as…
I'm currently trying to use Carbon Copy Cloner to be able to auto backup my Dropbox files to my NAS whether they're locally stored or online-only (it has a handy feature where it can temporarily download cloud files to backup and then make them online-only again.) However, this feature requires MacOS File Provider…
Remind me 1 more time to lock the dropbox icon from hidden to constantly vissible. And I will delete it completely and go over to a compettitor.
Dropbox constatly "connecting components" on MacOS Sequoa M1 Restarted, updated, applied firewall fix from existing thread - nothing helped so far
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