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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Folks: I've been using Dropbox since it was invite-only way back in the day. I love many things about this app. I went pro for a while when my needs required it, and have been free for a bit. Was considering going pro again as my needs are growing, but the biggest thing stopping me from wanting to give you money is your…
I'm on a Windows laptop, but this same issue appeared on my desktop as well. never was able to solve it. but often when i go into a folder to look at files, i'll have duplicates of every single file but with a dot in front. like .ieatham.txt as a copy of ieatham.txt. every solution i've found online and here in the…
Dear Dropbox Support and Community, As a long-standing Dropbox customer with a 3TB Dropbox Pro subscription, I am very surprised. When I switched my entire work environment to Mac M1/M2 chipsets (over a year ago), I simply couldn't use Dropbox anymore because syncing kept taking days, etc. In the meantime, I used…
I work from home and have several different windows accounts on my PC. Most are personal and only one is used for work. I want Dropbox to open automatically when I log into my work account but not when I log into other accounts. So far it seems I can have it open automatically for none or all. My work around is to add it…
Hi, Is it possible to hide the Dropbox folder in the File Explorer. Tx Regards Michel
When I try to follow these instructions, I don't have a Move option. Windows: Manually move the Dropbox folder back to its default location * Close any applications on your computer that may be using your Dropbox files and folders. * Click the Dropbox icon in the taskbar. * Click your avatar (profile picture or initials)…
Actual Dropbox runs just fine but got a new package upgrade. Error while installing : Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some…
I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer: Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe R6030 - CRT not initialized I've already tried uninstalling and reinstalling Dropbox, twice.
Hey All, Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are unavailable on my machine), while no selective sync is set up in the preferences - and the missing folders do show up in the…
Hi, Since Monday, my MacBook Pro has been crashing and not starting up properly. I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox! I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login. IF I…
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