Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Couldn’t start Dropbox” error on Mac How to link an existing Dropbox folder to a new install (Windows) Dropbox has no syncing icons/context menu options on Mac Linking the correct…
Dropbox App Version (if using the app) 233.4.4938 Syncing Status Doesn't start Question or Issue My dropbox doesn't connect anymore. It does not even start. I'm on Mac OSX Tahoe 26.0.1 Dropbox version: 233.4.4938 Can someone please help me out...
Application Affected Dropbox Device Dell Precision Operating System/Browser (if using the web) Windows 11 My dropbox started syncing in the morning and 12 hours later it still does. Also the folder from my partition just became with 400gb smaller and keeps decreasing. I have the situation on a Dell running Windows11. No…
Application Affected dropbox for Mac Device MacBook Pro 16 m1 Operating System/Browser (if using the web) Mac OS 26 Dropbox App Version (if using the app) latest Question or Issue dropbox charged me after I cancelled so I want it off my machine but following the uninstall steps still leaves it behind - I even found a…
Application Affected Dropbox Device Lenovo laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Dropbox 242.4.5815 Offline Installer.x64.exe Question or Issue i couldn't login into dropb and i got the follwing error: bn.BUILD_KEY: Dropbox bn.VERSION: 241.4.4853…
Application Affected Dropbox Device MacBook Air M3(Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) MacOS 26.3 Dropbox App Version (if using the app) 243.4.6956 Question or Issue Installed app but cannot access app preferences. Menubar icon is not appearing. Files are syncing properly but I cannot…
I only have Apple devices and from a long time Dropbox storage (700mb about). What about in your opinion if I move everything to iCloud? Easier? Faster? Better online/offline management? Tnx in advance
I posted the text below to the Dropbox help, and the suggestion I got was to pause the sync. Well, that's not what I want to do. The next suggestion this AI bot came up with was to quit the Dropbox app. Besides the fact that I had already done that and mentioned it in my text, quitting the app does not terminate the sync.…
I am constantly getting User Account Control question popping up asking if I want to allow this app to make changes to my device. Dropbox Update and the publisher's certificate shows that i was issued by DigCert Trusted G4 Code Signing RSA-4096 and that it was valid from 1/24/2024 to 2/13/2026 (which makes this expired).…
Application Affected DROPBOX Windows APP Device Gigabyte i5 Computer Operating System/Browser (if using the web) Windows 11 Pro, Firefox browser Dropbox App Version (if using the app) Dropbox 243.4.6956 Question or Issue Upon restart, the Dropbox app does not load, I've put the startup link in the User Startup folder and…
Application Affected Dropbox App Device MacBook Air Operating System/Browser (if using the web) MacOS Tahoe 26.3 Dropbox App Version (if using the app) 144.4.4491 Question or Issue Problem best stated as OS based App will not open on MacBook Air, and will not let me login. Background: It’s been awhile since I actively used…
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