Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I'm here because the Dropbox desktop app stopped working without warning, disrupting my workflow. Even when it was functioning, I often had to babysit the files because I couldn't trust the status messages from the file transfers. It’s just a debug log, and as unreliable as the debug log allows it to be. When Dropbox…
Установка на Win 11, антивирус пробовал отключать. Загрузку файла делал с официального сайта. Скриншот прилагаю Installation on Win 11, tried disabling the antivirus. The file was downloaded from the official website. I attach a screenshot
Hello, I'm running Fedora 40 and cannot install Dropbox on my computer. After downloading the .rpm file from the Dropbox download page, it will run through the installation and daemon install process, give me a Dropbox icon in my apps but this will not activate anything after attempting to launch the program. I have no…
Hello Dropbox community, I had some issues with Dropbox, asked here and Walter (many thanks!) gave me a link to download the app again. All working fine. But now I keep getting messages that Dropbox has unexpectedly quit. I click the restart button on the message to restart Dropbox but it does not start. I've never had any…
I am trying to adjust my synch settings and when I click the DB Icon I cannot see any avatar or initials at top right or anywhere on screen. What can I do about this please? I am using Windows 11.
I am getting the error message that requires me to OK "delete for everyone" when I want to remove a file (see below). I saw the discussion board on this topic - the screen shots in the thread I read show an option to remove the message in the future. I do not see that option displayed. I need to remove this message. How?
no matter how many times I have re downloaded dropbox desk top app, my profile picture does not show up and I cannot choose any preferences for syncing or anything else from the desktop
Hi there I've been searching for a while, no solution in sight: After restoring mac from time machine, most things worked as before, dropbox was re-linked (had to remove mac and link again, did not link itself). Now the mac is linked but not to my dropbox from the restore, it created a new, second folder and tries to sync…
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress…
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox mobile application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on mobile (iOS or Android). Particularly, 1. Which features on Dropbox…
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