Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
with ref to " I get an error on Windows, dbxsvc CertFindCertificateInStore failed with: (-2146885628) | The Dropbox Community" reinstalling as recommended in ref has no effect. Nothing has changed to date. Problem still exists. Computer startup time is significantly longer as a result.
ExFAT should come standard, no request necessary. We're in a future now where multiple operating systems and platforms are in use daily, NTFS isnt very friendly. FAT32 has its limitations with a 4GB file size limit and a maximum 2TB partition size, so it's not suitable for content creators. I've been a customer for 5 years…
A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The message that appears is "Reconnecting to the internet. This may take a moment". Nothing has changed in the PC, no updates, and the…
I'm on Mac OS Sonoma 14.6.1 I have set the preference in Sync to make all files available offline but when I go into Camera Uploads in my Dropbox folder I need to right click and choose "Make Available Offline" to download the files from the cloud. I have restarted Dropbox on the Mac. Any ideas why I can't get files to…
A couple of days after I did my migration I noticed on the new Mac there are two dropbox folders, the one that should be syncing with my other devices is called “DropBox personal” however, after the install a second folder of Dropbox contents was created in my user folder and that's the one connected to the cloud. How do I…
A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.
Hi all, this is a niche issue and probably not Dropbox's "fault", but thought I'd ask here just in case. Since I upgraded to the latest version of Dropbox for Mac (which moved the folder location, etc.), Logic Pro X projects stored in Dropbox no longer show up in File > Open Recent or in the Recent tab of Logic's startup…
I am using Windows 10. I need to increase the free space on my SSD. Dropbox details are: Size 39.2GB Size on disk 48.6GB If I set it to "Make online only" will I end up with more disk space and, if so, when? Do I right-click Dropbox in File Explorer and click "Make online-only"?
I used to be able to synchronise ebooks from dropbox on my phone to dropbox on my pocketbook. Starting from yesterday is doesn't work anymore. De pocketbook folder on my phone contains an ebook. But the folder on my pocketbook remains empty, after several times of synchronising. I have tried logging of my dropbox account…
I recently joined a work trials dropbox business acount. How do I stop Dropbox running in the background on my PC automatically and slowing down my pc. I can't see anything remotely useful in settings and the 'help' section really isnt very helpful! Thanks
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