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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Couldn’t start Dropbox” error on Mac How to link an existing Dropbox folder to a new install (Windows) Dropbox has no syncing icons/context menu options on Mac Linking the correct…
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive…
Can I allow Dropbox to migrate to my new MacBook Pro with Migration Assistant along with everything else?
Hi guys, I found out something really strange concerning Dropbox builds. First of all, I have been autoupgraded to 212.4.5767 some time ago which I think is the latest standard, yet I don't seem to find out the Forum post on it. Yesterday I launched this command on Windows run box: winget upgrade --all It gave me a Dropbox…
I am moving into a new Mac. Installed the desktop app. I have always had a dropbox folder available in finder where I can easily see everything stored on my DB, and bveen able to right-click and choose which ones to have off line and on. Now it seems I can only achieve this by choosing EVERYTHING in my DB to be…
Just as the program flashes automatically after installation and reinstalls, if you mouse over the icon, it is versioned up to 213.3.4480, which seems to be why the program continues to shut down. Is there a way to force it to go up to 213.3.4480?? And Windows 10 version was recently 21H, but there was no solution, so I…
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use. I am logged into Dropbox on my Mac and in my browser. When I went to log into the Dropbox app on my new phone, I was presented with an…
My Macbook Pro (M1) is pestering me to upgrade to Sequoia 15.1.1. I'm currently running Sonoma 14.7.1. I'm hesitant to upgrade because I don't want to run into any issues with Dropbox. Have others had a smooth upgrade to Sequoia 15.1.1? Thanks!
Hi there, I get this error today and Dropbox stopped working. OS is Windows Server 2025 Standard as a Terminalserver!!!!!! What's that **bleep**???????? We are on 100% productive and production STOPPED! We are NOT on Windows 7, 8 or 8.1!!!!!!!!!!!!!!!!!
Hi, I've been checking the community posts and almost everywhere online, done every registry change, multiple re installs and i still cant figure out how to bring back the context menu options nor the icon indications that show if a file is offline or online. This is something that i have been dealing with for months, and…
Dropbox for mac: menu bar icon is gray and when I click it the animation starts but my desktop app never starts or connects. This has now happened on two macs. I've tried everything. Can still access my dropbox on the web. I want to upgrade but not when this is happening. Help!
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