Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating,…
Hi There, Even with a 200Mbps up/down internet connection and a gigabit ethernet connection to a Mac on the same network, it still takes days to migrate Terabytes of data to a new Mac. I've read the instructions about not migrating data via disk copy/migration apps but it's unacceptably slow to login to Dropbox, and wait…
unfortunately for ****** files I find the dbxcli to be really slow due to the very small default chunk size, for which unfortunately there is no option atm. has the development of dbxcli stopped for good or can we hope for a new version with at least the possibility to set the chuck size?
Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting...", and no syncronisation is happening. Itg appears to be new behavior, and I cannot think of what changed
I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app uploading or downloading anything. The only dropbox open process is the one sitting idle in the menu bar. This is completely unacceptable…
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters). The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "current user". As a result, the user who wants Dropbox is happy. But all the other users gets a popup *every time* they log in to Windows,…
I have the same issue that many other people have reported. On my MacBook Pro running MacOS 14.1.2, I have both Dropbox v189.4..8395 Personal Plus (I have never had a beta version) and Google Drive File Stream v85.0.26.0. My Dropbox sync/cloud icons are missing from my Dropbox folder. If I uncheck the Google Drive Finder…
I have a PC (Windows 11) with accounts for multiple users, i.e. a family PC. I am using dropbox, and it works well. However, other users are not using dropbox. These other users experience an annoying dropbox feature after every Windows login: A dropbox panel pops up and invites them to create a dropbox account. I think…
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive…
Can I allow Dropbox to migrate to my new MacBook Pro with Migration Assistant along with everything else?
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.