Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the menu bar icon stays gray and the pulldown shows "Starting..." I've let it sit for days, no luck. I can get to my account via…
I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10 on my PC?
So here's a doozy. I've recently reinstalled my windows. My Dropbox folder was on a secondary drive, so didn't get formatted. I have reinstalled Dropbox, and pointed it to the old dropbox folder. It spent a few days indexing, and decided then that it needed to upload and download a bunch of files. This is all fine, but…
Hello, the Dropbox desktop app is slow and glitchy. This is in Windows explorer. It wasn't like this previously. I am not moving large files or anything like that. I have seen other discussions regarding this but no clear solution. Any help would be appreciated. Thanks-
Hello, I cannot get my external drive to show up in the "Add a backup" section of the Dropbox Backup. I've read a bunch of posts about this issue and it seems like there is no solution. Some have said erasing and reformatting their drive worked (an absurd "solution"), but that hasn't for me. I've also done all the other…
I have v183.3.6853 of Dropbox for Windows. Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them. I woke up today to FORTY of them. This is a home PC with only the administrator as a user. I cannot find any place to allow Dropbox Update in Windows NOT to trigger the UAC.…
MacOS - I have the Finder integration whereby I have a "Dropbox" as one of my Favorite locations. All my files are fully backed up, Online Only. If I mark any file for offline access, it downloads to my local (internal) disk. I would like to have all my files kept locally for offline access stored on my external disk (USB…
My Dropbox folder is no longer syncing. I used to run smoothly, so I am guessing a recent Ubuntu update broke something. This is what I get when I run Dropbox on the command line: yuri@yuri-dell:~$ dropbox start Starting Dropbox...Bootstrap panicked!! The Dropbox daemon is not installed! Run "dropbox start -i" to install…
Hi, I am managing a few computers with Microsoft Intune. When I install Dropbox on managed computers, I always check that everything has synced and that it is on the latest stable Dropbox version. But about 6 months ago the Dropbox overlay icons started disappearing from explorer and the OneDrive icons started appearing…
How could I upgrade to Dropbox Paper 2020 from the older version?
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