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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I have the latest version of Dropbox for my Mac. I have the Dropbox folder in my "CloudStorage" folder as per the newer preference. I tried reinstalling and re-connecting. I have Selective Sync turned on and have about 1/4 of my Dropbox synced to my Mac. The syncing notification seems to be stuck (see screenshot). I've…
I have been advised to remove everything from my current computer and reload the Mac0s operating system with a new one. (or scrap my desk top computer and buy a new on) ,. Will my files in dropbox folder, which are automatically synced to drop box be preserved so that I can restore them to the new or repaired computer or…
dropbox 178.4.4811 6.4.4-arch1-1 Dropbox is installed and syncing. Panel icon is active. I want command line access to the status. According to this page https://help.dropbox.com/installs/linux-commands I should be able to issue `dropbox status` however when I do this I see dropbox trying to start (loading extensions) and…
The longer the you have dropbox installed the worse the issue will get. It doesn't clean up keys linked to its previous version, so every query loops through leftover keys that are useless or non-existent.…
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync…
Since I updated Dropbox recently, the app no longer launches automatically nor does it appear in the top toolbar whenever I start up my MacBook. I have to manually launch it every time. I have looked at my list of login items in Mac Preferences, and Dropbox is definitely checked. Does anyone know if I can make the app…
"I'm using Windows 10 Pro and since late August, I've been getting a message saying, "Dropbox has unexpectedly quit. Please restart." When I uninstall and reinstall the Dropbox app, it works fine until I reboot my PC. After rebooting, the message appears again and the app doesn't start or sync. Dropbox stops working after…
When adding files to my Dropbox folder on my Mac, I occasionally see some files which appear in the Finder with a dotted line cloud icon in the state "waiting to upload". These files will never sync to Dropbox or my other computers until I manually double click on the file to open it, and THEN the sync starts and shows up…
This was brought up years ago here: https://www.dropboxforum.com/t5/Apps-and-Installations/Disabling-Certificate-Pinning/m-p/71509#M4927 I use Dropbox for work. My corporate environment just implemented a policy to scan all SSL/TLS traffic by use of a proxy (dpi). Since the Dropbox client uses pinning, it makes it so that…
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura. Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before. Is this the new way of doing things…
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