Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hi and thank you for reading. On my iPhone home screen, there is a section called Viewed Links which has two line items. I would like to delete one of those line items so I never see it again. I don't care about the original. I can't swipe left and when I click, it opens. There doesn't seem to be a Delete option. If I have…
Dropbox is stuck syncing 42K files and some files have disappeared from my local desktop folders. All my files are on the Dropbox site and I can access my files through other devices (laptop and iPad). I have tried fixing links and permissions, signing out and in, restarting my computer, and more. Nothing is working. I am…
Hi! I have a Dropbox folder a location of my choice on my M1 Mac Studio. I keep a lot of my files available offline using selective sync (I need direct local access to large files and simply cannot have them online only). I've noticed that I sometimes run out of disk space and now found out that this is due to Dropbox…
At the bottom left of the Dropbox web UI there is a notification urging me to "Get started with Dropbox" by doing various things. I also received an email message from Dropbox saying "You have pending action items", which I assume will recur as long as that's the case. I do not want to do those things. Not because I am…
Hi, I have had this problem for some time. I often collect event IDs 7000, 7009, and 10005 and find that the app doesn't work. I'm using Kaspersky Plus and even if it never gave me problems with Dropbox I still tried to add the app and updater client to the exclusions. But the problem remains. Event ID in successione sono:…
Hello, I had been using the quick actions on screenshots seamlessly for months. But since the latest update, it shows an error saying "WebGL not supported on your browser". I know my GPU is old, (nVidia GE Force GT 730), but WebGL works perfectly fine for all other apps, and had been working just fine for Dropbox…
This pertains to the basic/free version of Dropbox. Dropbox is saying I'm trying to run it on a different computer and that I've exceeded the 3 computer limit. However, that is not true. I even signed-out and closed Dropbox on the effected computer and then tried to start it again, as advised, but that does not work. When…
I have Prof Dropbox on my main PC. I want to add to another PC. On main PC I get to download the App. I use this to download on other PC using my details. It just installs a new copy, not my setup. I have tried help, but it just takes me in circles and I never get to talk or chat with a person to help
I have a similar problem to the one others have raised about this annoying pop up wwhen I open dropbox, only mine says Search Dropbox followed by upgrade, there is no arrow as has been suggested and it's blooming annoying, unhelpful, unwanted and un needed. Please help, desktop pc with Win 11, Dropbox free version Grahame
I'm struggling with Dropbox and my hard drive. When I open Windows Explorer, on the left window (Navigation Pane), I see: Dropbox, iCloud Drive, iCloud Photos, This PC, and Network. The Dropbox folder contains all files I expected to see there. Now when I open "This PC" and then C:\users\******\Dropbox, that second Dropbox…
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