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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hi, On macOS Sequoia 15.1.1, the following menu on folder : "make available offline" (my translation from french) is not working. I would have to select it on each file to get it available offline. Do you experience the same issue ?
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is no option to show Dropbox application. Any help is greatly appreciated. Thank you, Preston
I just migrated my MacBook Pro running Sonoma to a Mac Mini M4 running Sequoia. The migrated Dropbox app wouldn't open so I trashed it and downloaded a new one. On the MacBook Pro my Dropbox appears under Locations. It appeared in the same place after migrating to the Mac mini, but when I logged into my DB account on the…
when I downloaded dropbox onto my laptop, it prompted me to enable auto saving screenshots as jpeg, which has been quite helpful. however, I have not been able to enable that option on my pc, I can't access the settings, dropbox has a very useless article on how to enable this, but like I said, it is useless and full of…
The old Dropbox main folder (D:\Dropbox (Westcoast) remains as a junction since the change of Dropbox main folder naming some years back. New files are saved correctly in the new folder system but appears also in the old folder together with all other old files. But when I try to delete a file in the old junction folder…
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my avatar in upper right corner. 1. There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox…
I would like to sync just a single folder to one of my PCs, and am wondering if there are any lightweight "mini" dropbox clients capable of doing that? I know I can use selective sync in the ****** dropbox client, but it's quite large and this box is resource constrained. It's a Windows client. Thanks!
Not sure if this is the right subject area, but I need some help please? Been using DropBox for a few years now. Currently have an old Imac, an old MacBook Air running (Sierra) and a new MacBook Air (running Ventura 13.3), I use DropBox to back up all my work files - mostly word docs. On the new mac my files are saving to…
Hello! I have physically moved my Dropbox ****** drive to a new-old computer. I had this ****** drive in my main computer, and now moved it to my 2nd home computer and wanted to install Dropbox there. The Dropbox folder is located at G:\Work Dropbox on both computers. I also added a bigger ****** drive to my main computer.…
Mid-December, my Mac updated to the latest OS. macOS Sequoia 15.2 (24C101). Since then, Dropbox needs to change permissions for the Folder: /Users/ ############/.dropbox every time I restart my Mac and a few times throughout the day. I have tried to check every permission possible to no avail. I have also uninstalled and…
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