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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I'm interested to hear if the move to the new DB version does offer any benefits at all. From all I've gathered, it seems certain features, that some depend upon, have been removed as more control is handed over to macos.
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it…
windows 10, latest desktop version installed 216.4.4420 i find no way to disable autostart for dropbox since this user does now have dropbox acct and doesn not need to. admin, however, does have account and uses it. how do i stop annoying dropbox "connect your dropbox now" popups every time i log in as a simple user?…
Since my Dropbox updated itself to this version, it's been continuously using a high fraction of my CPU and memory, rendering the machine worryingly hot, endlessly saying it's indexing a varying number of files but not seeming to get anywhere. I haven't made any significant changes on the filesystem. Any ideas? Will it…
PLEASE reconsider discontinuing Vault. I really like and use the feature. I remain logged in on a few devices and enjoy that ease of functionality. However, there are some types of files that I prefer to protect a little extra. Yes, I could further encrypt, but that adds extra steps. Please Keep Vault!
I understand that File Provider on Apple now provides for external drive syncing for Dropbox Folders, as long as it's APFS and encrypted. We use Dropbox as a media asset management system, by targeting folders, where each collaborator has a common absolute path ie; Volumes/XYZ/1287. This ensures that media is always online…
I had used Dropbox before, worked great. I had to reinstall it to today because of reasons. When I wanted to set it up again, I checked to backup the Documents folder but got the message below. Also, in my File Explorer, the option to "Backup to Dropbox" is no longer there.
Running MacOS 15.3. Mac Studio. Tons of RAM and HD space. Dropbox App version 217.3.4297. I go into the preferences and click Update under Dropbox Folder updates. It does so. goes through the whole process of signing out and back in again. But the option to update is still there. Did it update?
Ever since I installed Sequoia and the latest Dropbox version I'm not able to search files stored on the Dropbox Folder. In previous Sequoia/Dropbox versions I had always been able to search files within the dropbox folder by just using Spotlight (CMD+Space) at any moment. Now it's not working. I have tried the following…
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