Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hello, I cannot get my external drive to show up in the "Add a backup" section of the Dropbox Backup. I've read a bunch of posts about this issue and it seems like there is no solution. Some have said erasing and reformatting their drive worked (an absurd "solution"), but that hasn't for me. I've also done all the other…
I have v183.3.6853 of Dropbox for Windows. Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them. I woke up today to FORTY of them. This is a home PC with only the administrator as a user. I cannot find any place to allow Dropbox Update in Windows NOT to trigger the UAC.…
MacOS - I have the Finder integration whereby I have a "Dropbox" as one of my Favorite locations. All my files are fully backed up, Online Only. If I mark any file for offline access, it downloads to my local (internal) disk. I would like to have all my files kept locally for offline access stored on my external disk (USB…
My Dropbox folder is no longer syncing. I used to run smoothly, so I am guessing a recent Ubuntu update broke something. This is what I get when I run Dropbox on the command line: yuri@yuri-dell:~$ dropbox start Starting Dropbox...Bootstrap panicked!! The Dropbox daemon is not installed! Run "dropbox start -i" to install…
Hi, I am managing a few computers with Microsoft Intune. When I install Dropbox on managed computers, I always check that everything has synced and that it is on the latest stable Dropbox version. But about 6 months ago the Dropbox overlay icons started disappearing from explorer and the OneDrive icons started appearing…
How could I upgrade to Dropbox Paper 2020 from the older version?
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just…
I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the location in C:\Program files(x86)\Dropbox\Temp These take up about 900MB. I have deleted them and they return each day. I have uninstalled and reinstalled dropbox…
I am having trouble with my Dropbox. I am continually getting this error for my computer. I uninstalled and reinstalled Dropbox. I still get this error. I tried following the advanced reinstall directions on the Dropbox website. It didn't work (I admit that I couldn't find all the folders in steps 6-9). I am not sure how…
Hi, On macOS Sequoia 15.1.1, the following menu on folder : "make available offline" (my translation from french) is not working. I would have to select it on each file to get it available offline. Do you experience the same issue ?
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