Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thing. Any solutions?
I recently switched to Linux from Windows and was looking to have my Dropbox accessible on my desktop. I installed the app direct from the website, and the app looks like its from the early 2000's. I also like to keep a copy of my files offline, through an external desktop expansion, that is synced with the cloud. However,…
I opened my Windows 10 PC today and was greeted with a lot of User Account Control pop up messages all wanting permission to change my PC to install a Dropbox Update. The details say the message originated on one of my hard drives. The only thing of Dropbox I have installed is the Dropbox App and according to Windows Apps…
Hello: * I am updated to the latest version of Dropbox with File Provider * Dropbox works flawlessly when I find the Finder folder using the menu bar icon * I can also find the Dropbox folder in ~/Library/CloudStorage/Dropbox, where it appears with a grey circle against it * However, the Dropbox folder does NOT appear…
I manage several clients using Windows Remote Desktop Services (RDS), i.e. multi-user Windows where many people login to the same server. A few months ago, Dropbox updated the client so that this box appears every time they logon. Before if you dismissed it, you weren't asked again. Can this functionality be put back…
I cannot start Dropbox after installed it on my laptop (using windows 11 24H2). It appears in the task manager for a few seconds and disappearred then.
I go to my personal account in the browser. I downloaded a new dropbox, installed it on my computer. I start logging into the application, go to the point where I need to select a folder to save. I select a folder and it gives me an error. C:erorr/dropbox errorqr24scro.txt
On my home desktop computer I have several accounts. One of these is a work account where I use Dropbox. When I log into this account I would like Dropbox to open automatically; BUT ONLY FOR THIS ACCOUNT. I find that if I use windows settings it opens automatically in every account, or none. Is there a way to make it open…
I am also getting this message. I have read the articles, I have restarted my Macbook etc. etc. It seemed to be working again last week - but now alas I keep getting told additional permissions are required.... I've been using dropboax for a few years now, very happily but now, this issue has been doing my head in for a…
If you are doing a complex task on files that you keep in the Dropbox Vault then the current fixed maximum time limit of 20 minutes is too short and can cause problems if you miss the deadline to close all your files before it "auto-locks. It would greatly increase the flexibility in using this otherwise useful facility if…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
