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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I manage several clients using Windows Remote Desktop Services (RDS), i.e. multi-user Windows where many people login to the same server. A few months ago, Dropbox updated the client so that this box appears every time they logon. Before if you dismissed it, you weren't asked again. Can this functionality be put back…
I cannot start Dropbox after installed it on my laptop (using windows 11 24H2). It appears in the task manager for a few seconds and disappearred then.
I go to my personal account in the browser. I downloaded a new dropbox, installed it on my computer. I start logging into the application, go to the point where I need to select a folder to save. I select a folder and it gives me an error. C:erorr/dropbox errorqr24scro.txt
On my home desktop computer I have several accounts. One of these is a work account where I use Dropbox. When I log into this account I would like Dropbox to open automatically; BUT ONLY FOR THIS ACCOUNT. I find that if I use windows settings it opens automatically in every account, or none. Is there a way to make it open…
I am also getting this message. I have read the articles, I have restarted my Macbook etc. etc. It seemed to be working again last week - but now alas I keep getting told additional permissions are required.... I've been using dropboax for a few years now, very happily but now, this issue has been doing my head in for a…
If you are doing a complex task on files that you keep in the Dropbox Vault then the current fixed maximum time limit of 20 minutes is too short and can cause problems if you miss the deadline to close all your files before it "auto-locks. It would greatly increase the flexibility in using this otherwise useful facility if…
* Is there a way to change the default PDF viewer in the Dropbox App for the iPad? When I click on "Open in" in a PDF, it only shows the option of Adobe, but I use PDF Expert. (In contrast, on my Mac, when I double click on a PDF in my Dropbox folder, it automatically opens in PDF Expert). * If I can't change the default…
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two…
Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything connecting fine to internet. Of course I tried disabling VPN/Firewall and multiple uninstall/reboot/reinstall and nothing helps.…
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only…
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