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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
hello everyone, how do i download the android apk for dropbox from their website?
How can I be eligible?
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external ****** drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and…
Since I upgraded to Sequoia 15.1 on my Mac, folders and documents on Dropbox are no longer shown. What can I do?
I have just installed Dropbox on Fedora KDE 41 and logged in to my Dropbox account. I can put files in the Dropbox folder and they get uploaded. However, when I right click on the taskbar icon the top item in the menu is stuck on "Connecting...". There is no notifications of anything uploading or downloading so it is…
Hi, I'm informing you about this both to let you know that Dropbox may be being used as a means to get through firewalls, and to get this on the record for other people having the same issue. I will also be informing BitDefender. I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the "C:\Program Files…
I'm interested to hear if the move to the new DB version does offer any benefits at all. From all I've gathered, it seems certain features, that some depend upon, have been removed as more control is handed over to macos.
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it…
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